Flight Crew Air Transport Pilot (ATP)
Other / Unknown
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Equipment / Tooling; Company Policy; Manuals; Human Factors
Using my iPad to research company information. It stopped responding and indicated 'LOADING.' Never recovered. Tried hard re-boot of iPad - no help. After the hard re-boot I tried to open the app and it flashes a number of 'LOADING' screens then a LOGIN screen that; I believe; requires an Apple account. Entered my Apple account information and it rejects it. I checked the app versions and they both appear current. I had this same issue on a flight and had to remove apps plus disable the hotel wireless input and use the LTE signal to re-load the apps and then 125 updates. Apparently this will be required again.
B757 Captain reported problems with his iPad apps while trying to obtain company information.