Flight Attendant Current
Communication Breakdown; Other / Unknown; Situational Awareness; Time Pressure; Troubleshooting
Deviation / Discrepancy - Procedural Published Material / Policy
General Release Refused / Aircraft Not Accepted
Company Policy; Human Factors; Environment - Non Weather Related
During the boarding process we discovered that the Customer Service Bag containing gloves; masks and sanitary wipes was not boarded. Other gloves were not boarded elsewhere. We reported the item missing to the Captain who requested it; but approximately 6 minutes before door closing we were told that; per the inflight Supervisor on duty at the time we would have to go without these vitally important PPEs. We indicated that per the Captain; the door would not be closing until the items were received. After several more minutes; the bag arrived and after all was said and done; departed on time.I am writing this report to bring this to the attention to all involved in the decision making process. This policy must be reviewed. Crews simply cannot be asked to depart without the essential PPE for a flight. Granted gloves can be found elsewhere in first aid kits; etc.; but not enough for an entire crew for an entire flight. Given the extreme danger of COVID contamination; gloves must be changed frequently between delivery and pick up services.
Flight crew member reported the bag containing protective gear for COVID-19 was not boarded on the aircraft; and that the on duty in-flight Supervisor directed the crew to depart without the bag.