Flight Crew Air Transport Pilot (ATP)
Situational Awareness; Training / Qualification
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General None Reported / Taken
Human Factors
Just prior to the tug disconnecting from the aircraft I notice a Ramp Supervisor running towards the driver. The Tug Driver informed me of a late bag and wanted to know if they could load it in the forward cargo bin. Before I could tell him to wait until I shut down the number 2 engine; the MASTER CAUTION and FWD CARGO lights illuminated. I immediately shut down the number 2 engine and before I could tell the Tug Driver to wait until the engine spooled down; the MASTER CAUTION and FWD CARGO lights went out just as quickly as they had come on. I tried to explain to the Tug Driver the requirement to shut down the number 2 engine before loading bags; but he acted like he didn't know what I was talking about. The Aircraft Operating Manual and Ground Operations Manual clearly states the requirement to shut down the number 2 engine before loading late commodities. What concerns me about this incident is that we had a Supervisor and three Push Crew Personnel; and none of them waited for the engine to be shut down; nor stop an individual from approaching the aircraft with the engine running. I don't know if this is an isolated incident; Ramp Personnel are unaware of the danger; or individuals ignoring Company policy and procedures in an effort to save time. If continued; this practice may result in personal injury or loss of life.The following recommendations are provided. First; review/training for all Ramp Personnel on loading late commodities procedures. Secondly; the warning in the Ground Operations Manual needs to be updated to mirror the warning in the Aircraft Operating Manual regarding the dangers of extreme ingestion hazard.
B737-800 Captain reported a ramp employee approached the aircraft and loaded a late bag without waiting for the Number 2 engine to be shut down.