Flight Crew Air Transport Pilot (ATP)
Flight Deck / Cabin / Aircraft Event Illness / Injury
Flight Crew Returned To Gate; General Physical Injury / Incapacitation
Human Factors
During pushback; flight attendants advised that a passenger was having a panic attack. Returned to gate and requested law enforcement/medical to arrive at the gate as the passenger quickly disembarked and hurriedly rushed into the terminal before we could complete the parking check.
As we were cleared to push of the gate; we were advised by FA-B there was a passenger that was grabbing his luggage from the overhead bin and wanted to de-plane due to a panic-attack. I immediately told the Captain to stop the push and return to the gate. I advised operations we needed a gate agent ASAP; law enforcement and paramedics to the gate to confirm the passenger's condition. The operations staff responded promptly and the cabin crew opened the door allowing the passenger to deplane. We contacted Dispatch and we closed the cabin door; pushed and the flight continued without further issue.
Air carrier flight crew is advised by a Flight Attendant during push back that a passenger is having a panic attack and wants off the aircraft immediately. The aircraft was tugged back to the gate and the passenger's wishes were granted.