Flight Attendant Current
Communication Breakdown; Distraction
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Human Factors; Environment - Non Weather Related; Company Policy
Passenger in seat (4X) giving passengers in seat 5Y and 5Z a hard time; because they were trying to tell him that he had to keep his mask on. So he started giving them a hard time as I was doing my safety demo. Once I finished my demo I went to passenger and told him line by line airlines mask policy. He nodded and put his mask on. Then once we pushed back from the gate passenger 4X proceeded to get on his phone and start having a conversation. I walked over to him and stated he must comply with Airline and FAA's policy or we will go back to the gate. He then got off the phone and proceeded to put his mask back on. Then while inflight after finishing the snack service; while not eating or drinking passenger 4X takes his mask off and starts sneezing. There's passengers seated across; behind; and in front of him just shaking their heads. I then inform the Captain and First Officer of the situation. So I then proceed to go over to passenger 4X and politely tell give him 'This is a warning that if he doesn't comply; I will have to inform my Captain and the Captain is going to inform the agents once we arrive into ZZZ1. So I ask him; 'What's it going to be?' Passenger 4X states he'll put his mask back on. I inform the Captain and he states okay; keep me posted. Then about 25 minutes later as I'm doing another trash run through the cabin; passenger 4X is asleep without his mask on. I gently nudge him and tell him to put his mask back on and he does so. I inform the Captain on what just took place and the Captain states he'll talk to him as we deplane in ZZZ1. Once we land; I inform the gate agent in ZZZ1 about passenger 4X. Gate agent states she'll let her Supervisor know; also gave her (witness) his number if she needs to speak to someone. Also as we deplaned; passenger in 4Y; who sat across from passenger (4X); stated passenger 4X should not be flying since he can't comply with the mask policy.
Flight Attendant reported a passenger had to be continuously reminded to wear a mask.