Flight Crew Multiengine; Flight Crew Instrument; Flight Crew Air Transport Pilot (ATP)
Flight Crew Last 90 Days 55; Flight Crew Total 7436; Flight Crew Type 7436
Communication Breakdown
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Provided Assistance; Flight Crew Requested ATC Assistance / Clarification
Aircraft; Human Factors
While approaching Runway XXL in ZZZ we were given takeoff clearance while simultaneously being given the Runway Awareness Announcement that is installed in the MAX.  This prevented us from fully hearing our clearance.After flying the MAX since its return; I have experienced the installed awareness functions interrupt communication approaching the runway 50% of the time.  Predictably; in each instance; we have had to stop and ask ATC to repeat these clearances.I see real communication risks and hazards with this system as it currently functions in the MAX.1) When rolling out on shorter runways; it will call out runway remaining at 1000; 500 and 100 feet.  A certain risk that these calls could prevent the hearing of ATC taxi instructions likely to happen at this time.2) All calls from the system (runway awareness; altitude chimes) are wired into the headsets which completely obliterates any communication that happens simultaneously.  While not on this particular flight; we were listening to an important ride report from another aircraft when the altitude chime went off in our earpiece.  We initially missed the information because of it.
Reporter stated that the volume of the advisory announcement is about 25% higher than a typical voice communication. There does not appear to be a way to change the announcement volume; nor is there a way to route it through a speaker instead of headset. Reporter stated they have experienced multiple events where the advisory interfered with communications and situational awareness.
B737 MAX First Officer reported they were unable to fully hear the takeoff clearance because the runway awareness announcement was given at the same time. Reporter stated that system calls come through headset and interfere with simultaneous communications.