Flight Attendant Current
Communication Breakdown; Distraction; Situational Awareness; Workload
Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew FLC complied w / Automation / Advisory
Company Policy; Procedure; Human Factors; Environment - Non Weather Related
I was assisting [the] purser during boarding by welcoming customers and distributing small hand wipes sanitizer. I was there until only [a] few customers were left to be boarded and I told [the] purser that I'm going to do my exit row verification-briefing. As I walked there a passenger that was standing on the isle row 10 approached me and asked if she can have one of these open seats on row 10 D; E; F instead of sitting between two people. I told her to sit on her assigned seat while I go check on CSR at the front if we can accommodate her request. I proceed to the front door; CSR wasn't there so I spoke to purser about the customer request and went ahead and accommodated her request. After talking to her; I walked past by my exit row without briefing my passenger. As I was sitting on my jump-seat doing my silent review; I realized that I was supposed to do my exit row-briefing. As soon as we reach 10;000 feet and were cleared to get up; I went straight to my exit row and apologize to our customer and did my exit row verification-briefing and informed purser and other crew member. I know it is not an excuse [but] we were busy and it slipped my mind. I promise to do my best and to be extra careful.
Flight Attendant reported not completing the exit row briefing until airborne because of distraction caused by moving a passenger to a different seat.