Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 3
Communication Breakdown; Human-Machine Interface; Confusion
ATC Issue All Types; Deviation - Track / Heading All Types; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Issued New Clearance
Human Factors; Procedure
I was working R3 during a busy session with 20 plus minute metering delays. I accepted the handoff from Sector 2 of Aircraft X from PDX to ANC. Because we have to do manual hand offs to Canada; I called to make the hand off and confirmed the aircraft's altitude and route of flight. In the midst of the hand off I realized the aircraft was not headed towards the fix indicated in the computer so I ended the call and queried the aircraft to their actually route of flight. I then updated in the computer and re-did the hand off. This is the second incident in as many days from the transferring controller of an aircraft with incorrect route data in the computer. I don't know why it happened.Additional training for the CPC who handed me the aircraft.
ZSE Controller discovers route variation of aircraft and fixes the problem.