Flight Crew Air Transport Pilot (ATP)
Situational Awareness; Time Pressure; Distraction
Flight Deck / Cabin / Aircraft Event Passenger Electronic Device; Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor
Air Traffic Control Provided Assistance; Flight Crew Requested ATC Assistance / Clarification; Flight Crew Landed in Emergency Condition
Human Factors; Company Policy
Approximately one hour after takeoff the number one flight attendant informed me that a passenger's computer started to smoke and get hot. The computer was shut down and the smoking stopped. I directed the flight attendants to run their high energy battery fires checklist. The computer was placed in an empty catering cart and placed in the rear of the aircraft. All checklist items were observed. At approximately 30 mins from landing the number one flight attendant called the cockpit to inform me that the computer was again getting hot. I [advised] ATC and was given traffic priority for an approach into [our destination]. Crash fire rescue was requested but never showed up. After parking at the gate again no fire personnel showed up. I decided to roll the catering cart with the computer off the aircraft and onto the jet bridge. We then deplaned all passengers.  Ground personnel removed the computer from the catering cart and returned it to the passenger.
An air carrier flight crew was advised by a Flight Attendant of smoke in the cabin associated with a passenger's personal computer. The computer was removed to a safe area and an uneventful landing was accomplished at the destination airport.