Training / Qualification
Deviation / Discrepancy - Procedural Other / Unknown
General None Reported / Taken
Company Policy; Human Factors
This report is related to a safety concern over mPilot training and information in the Training Bulletin. In the spirit of potential safety problems; this report is being submitted.First and foremost; the mPilot training that was issued as a CBT was good; but did not cover much of the information listed on the 16 question test required by the company at it's completion. An example is a question relating to where to find the ARINC map in the mPilot app. This information is crucial; and is not covered in the CBT. It could be the difference between making a prudent informed decision regarding an ill or dying passenger with medlink and making a poor uninformed decision. This is just one example.Along the same lines; the training bulletin published by the company makes reference to time critical information that takes several steps to locate within the app. One example is the Inoperative Component Table for adjusting approach minimums. If you follow the guidance of the Training Bulletin; it takes at least six steps to locate this time critical information. Another example is the Cold Temperature Correction Table. It takes several steps to reach; can be bookmarked; but will drop the bookmark if there is a revision to the cycle. Filing for an Alternate info also suffers from complicated steps to locate it as does the aforementioned ARINC frequency map.In addition to all of this; as we all know the Lido product is complete with a reinvention of charting philosophy; location of pertinent info; phraseology; different terms (as mentioned in the same training bulletin); and new acronyms that in some cases have different meanings than their Jeppessen counterparts. I'm trying to picture some of our new hires and current pilots navigating this product based on the company's provided training and it is unnerving. Even our most professional and seasoned pilots will balk at finding some need-to-know information.Let's not have another flight ops 'hiccup'. It's one thing to have software that may cause delays or cancellations and an airplane stuck at the gate. It's quite another to have 'hiccups' in pilot tools and resources to be used from the time the plane pushes back to when it parks again. Please reevaluate the product's navigability and the training involved in validating pilots.
Air carrier pilot stated that the training provided by the company for the new Lido app for the iPad; was inadequate and that critical information often requires too many keystrokes to bring up.