user: I want to know what kind of forbearance is available to me[NEWLINE]agent: The two main types are general forbearance and mandatory forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: which would be the one for me if I'm looking for teacher loan forbearance?[NEWLINE]agent: It would be teacher loan forgiveness if you are performing a teaching service that would qualify you[NEWLINE][BOUNDARY][NEWLINE]user: what does my circumstance have to be to get a general forbearance?[NEWLINE]agent: Are you having financial difficulties?[NEWLINE]user: no I'm not[NEWLINE]agent: Have medical expenses affected your ability to make your scheduled monthly loan payments?[NEWLINE]user: yes I had something unexpected come up[NEWLINE]agent: Your situation makes you eligible for a general forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: is there a way to get more info on the general forbearance?