user: I would like to know why I should go for Exit counseling, if it is important or can I skip it?[NEWLINE]agent: Do you know what Exit counseling is?[NEWLINE]user: No I don't have any idea what it is.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know who should be going for exit counseling?[NEWLINE]user: No I have no idea.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you any idea as to how long the counseling process takes?[NEWLINE]user: No I don't know.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a verified FSA ID?[NEWLINE]user: Yes I have a FSA ID.[NEWLINE]agent: Then you will be able to go for exit counseling.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I have to complete exit counseling?