user: Can you explain what duty to assist is?[NEWLINE]agent: VA's Duty to Assist assists you in getting evidence, such as medical records, to help support your case and only applies during your initial claim and if you file a Supplemental Claim.[NEWLINE]agent: Are you going to request  Higher-Level Review or Board Appeal?[NEWLINE]user: Yes,  am going to request a Higher-Level Review.[NEWLINE]agent: Your Duty to Assist will not apply; but the reviewer or judge will make sure the VA met its Duty to Assist during your initial claim.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything I should look out for when I request a call with a senior reviewer?[NEWLINE]agent: Yes, you should expect a call at the phone number you gave them or the one your representative gave them on the Higher-Level Review form in which they will schedule a time to discuss your case with you.[NEWLINE][BOUNDARY][NEWLINE]user: What if i disagree with a Board decision?[NEWLINE]agent: Your decision comes with the information you need to address errors.[NEWLINE]user: What happens if I miss the deadline for submitting my request?[NEWLINE]agent: It is in your best interest to submit your request by the deadline to receive the maximum benefit if your case is granted.[NEWLINE][BOUNDARY][NEWLINE]user: What does the new and relevant evidence help with?