user: what forbearance is there for a student loan?[NEWLINE]agent: There is general forbearance and mandatory forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to be going though to get help?[NEWLINE]agent: Are you going through financial difficulties?[NEWLINE]user: no[NEWLINE]agent: Have medical expenses affected your ability to make your scheduled monthly loan payments?[NEWLINE]user: they have[NEWLINE]agent: You are eligible to request a general forbearance due to your situation[NEWLINE]user: I'd also like to know if student loan deferment requires you to postpone making payments for a period of time. Is it possible for me to apply for a hardship deferment?[NEWLINE]agent: Would you like to see if you qualify?[NEWLINE]user: yes[NEWLINE]agent: Are you receiving a means-tested benefit like welfare?[NEWLINE]user: no we aren't[NEWLINE]agent: Do you work full-time but have earnings that are below 150% of the poverty guideline for your family size and state of residence?[NEWLINE]user: I don't think so[NEWLINE]agent: Are you serving in the Peace Corps?[NEWLINE]user: yes I am[NEWLINE]agent: Okay, you qualify for this deferment.[NEWLINE][BOUNDARY][NEWLINE]user: so I won't be making payments?