user: I want to know if my information is secure.[NEWLINE]agent: Are you having trouble with  the Online Identity Verification Process?[NEWLINE]user: No, I just want to know more about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you not want to create an account online?[NEWLINE]user: I'm not really comfortable putting my info online.[NEWLINE]agent: So you'd rather not make an online account?[NEWLINE]user: Correct.[NEWLINE]agent: Then come in to your local office and you can set it up in person.[NEWLINE]user: One more thing for Social Security, if I create an online account, is it free of charge?[NEWLINE]agent: Yes, creating a my Social Security account is free of charge, takes less than 10 minutes, lets you change and update your information and gives you access to many other online services.[NEWLINE]user: Oh, so I can change my address online?[NEWLINE]agent: Yes, you can.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I see my current address then?