user: Hi there. I'm looking information about the contact ways there is with you, and I heard something about virtual assistant and things like that.[NEWLINE]agent: Yes, you are talking about aidan our virtual assistant that can answer question about the federal student aid.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know the tasks with aidan can help you with?[NEWLINE]user: Yes, I have an idea about it. I guess it can help with questions about the loans and stuff like that.[NEWLINE][BOUNDARY][NEWLINE]agent: That's right. You can test it at any time. Do yo have any common financial question right now?[NEWLINE]user: That's pretty great. But no, I don't have any common question right now.[NEWLINE][BOUNDARY][NEWLINE]agent: Great. you know that our assistant can help you find things in our site too?[NEWLINE]user: Great. So he can serve has a guide too. That's pretty awesome.[NEWLINE]agent: Yes. You just need to type "where is" anything you need and Aidan will tell you.[NEWLINE][BOUNDARY][NEWLINE]user: The assistance also can help to find stuff like the balance of the loan or finding contact information?[NEWLINE]agent: Yes, that's right. Aidan is here to help you to find the answers.[NEWLINE][BOUNDARY][NEWLINE]user: For example, if I'm looking for my balance, how do I have to do the question?