user: I need request  to have a decision appealed[NEWLINE]agent: Was your request for reconsideration of a medical determination?[NEWLINE]user: no not online[NEWLINE][BOUNDARY][NEWLINE]user: I need to request for a non medical determination[NEWLINE]agent: Di you receive a non medical determination letter from us?[NEWLINE]user: yes[NEWLINE]agent: You can request a non - medical hearing online[NEWLINE][BOUNDARY][NEWLINE]user: So I can do it online?[NEWLINE]agent: Yes you may request a Hearing for a Medical Determination Online[NEWLINE][BOUNDARY][NEWLINE]user: What if I can't find my letter?