user: I want to renew my license by mail[NEWLINE]agent: We may have important information for you[NEWLINE]agent: Are you renewing a standard license?[NEWLINE]user: yeah[NEWLINE]agent: Okay, if you renew your Standard license by mail your new license will show, ' NOT FOR FEDERAL PURPOSES '.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about pre-licensing course that I'd like to ask. Do you have any further information or tips to prepare myself for the road test?[NEWLINE]agent: Yes, I can link you to a page where you can learn how to prepare for your road test.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a query about the DMV. Is it possible to just walk into an office and do this? Will I be given a temporary license?[NEWLINE]agent: Yes, if you renew at an office you receive a temporary license to use until your new license arrives by mail within 10 business days[NEWLINE][BOUNDARY][NEWLINE]user: I may be leaving New York in the coming years. Can I get my licensing fees refunded if I exchanged my New York driver's license for an out-of-state one?[NEWLINE]agent: Yes, you can get a refund. You will need to attach a photocopy of your out of state driver license to form MV-215 and mail it to the address on that form. It may take up to 12 weeks to receive the refund.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question. What are the requirements that I need to bring if I go to DMV?[NEWLINE]agent: We have a guide you can use so you know what you will need before you come to DMV. Some DMV locations might allow you to make a reservation.  You do not need a reservation t o visit the DMV[NEWLINE][BOUNDARY][NEWLINE]user: I have gotten renewal notices before from you guys, but not this time and I want to renew so what do I do?[NEWLINE]agent: You can use an Application for Permit, Driver License or Non-Driver ID Card MV-44[NEWLINE]user: anything else I should know about my class C license before I go in?