user: I'm looking at a refund for a surrendered plate.[NEWLINE]agent: You would have to reference the documents I can give you.[NEWLINE]user: Can I get a transfer credit?[NEWLINE]agent: Only for a new original registration.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask more information on what to expect when I receive my new Empire Gold plates?[NEWLINE]agent: Do you want to know what to do when you receive your new Empire Gold plates?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How much should I pay if I want to get the new boards?[NEWLINE]agent: In addition to your renewal fee, you'll need to pay the new license plate fee of $ 25 for a set of two new plates, or $ 12.50 for vehicles that receive individual plates. You will not be charged an additional fee for maintaining your same number as you currently pay a custom annual fee.[NEWLINE][BOUNDARY][NEWLINE]user: am i required to get the new plates?