user: Hi there. I'm searching information related to a non-driver id card.[NEWLINE]agent: Sure thing. I have to ask. Are you turning over 21 anytime soon?[NEWLINE]user: No, not at all.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have active the service to receive a new one by mail?[NEWLINE]user: Yes, I think I have.[NEWLINE]agent: The you should get a new one in a 2 weeks period.[NEWLINE]user: And what do I do if I don't get it in those 2 weeks?[NEWLINE]agent: If that happens, then you can contact us.[NEWLINE][BOUNDARY][NEWLINE]user: And what can you tell me about a real ID?[NEWLINE]agent: You can get a enhanced or real id to replace your online document.[NEWLINE][BOUNDARY][NEWLINE]user: If is possible to do this even if I'm overseas?[NEWLINE]agent: Yes, you can do this process through the mail.[NEWLINE]user: And what I need to do for it?