user: Hello I need information about the VA duty to help[NEWLINE]agent: Of course I would love to help you. VA's duty to help requires VA to help you obtain evidence, such as medical records, that is necessary to support your case. VA s The duty to help applies during your initial claim and if you file a supplemental claim.[NEWLINE]user: What happens if I request a Higher Level Review or a Board Appeal?[NEWLINE]agent: The duty to help does not apply. However, the reviewer or judge will review whether VA fulfilled its duty to assist during your initial or supplemental claim.[NEWLINE][BOUNDARY][NEWLINE]user: But I have a particular circumstance, in my case I do not agree with a VA decision that I received in January 2019, what can I do in that case?[NEWLINE]agent: If you disagree with a VA decision you received before February 19, 2019, you can opt for the modernized review system after receiving a VA Statement from the SOC on the case or a Supplemental Statement from the SSOC on the case.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to choose a different review option after I have submitted a form?[NEWLINE]agent: let me ask you, have you submitted a form expressing your desire to change your review option?[NEWLINE]user: no I haven't sent it[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What should I take when sending my application?