user: where do I begin?[NEWLINE]agent: do you need to change or set up a direct deposit[NEWLINE]user: yes[NEWLINE]agent:  Do you want to set up or change the direct deposit of your benefit payment?[NEWLINE]user: yes[NEWLINE]agent: We are constantly expandingand improving our online services, including the ability to set up or change your direct depositinformation[NEWLINE][BOUNDARY][NEWLINE]user: I still need to learn more. If you have any more questions? Yes, I do have concerns.[NEWLINE]agent:  If you have questions or need help understanding how to request your benefit verification letter online[NEWLINE]user: I still have questions[NEWLINE]agent: you can also call  our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: What is a Social Security Benefit Verification Letter?[NEWLINE]agent:  The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: Where do I go after I log in?