user: I would like to learn about replacing personalized plates.[NEWLINE]agent: Do you want to replace personalized plates?[NEWLINE]user: Yes, I would like to replace my personalized plates.[NEWLINE]agent: There are many reasons that allow you to replace your personalized plates.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you know CDL driving record? Could you tell me how can I connect via MyDMV[NEWLINE]agent: You can save and print a PDF version of your record. You will have up to 5 days after your order to download it. The fee is $ 7.[NEWLINE]user: What do I need to create a MyDMV account?[NEWLINE]agent: To create a MyDMV account, you will need   a New York State license, permit, or non-driver identification or    your New York State license,[NEWLINE]user: What if I asked for the renewal and it has not arrived?[NEWLINE]agent: You will need to wait for it to arrive before you can create a MyDMV account.[NEWLINE]user: What if I have trouble downloading my registration?