user: Hi, what if I don't certify my income and my family size before the annual deadline?[NEWLINE]agent: Please note that it is important that you certify your income and family size by the specified annual deadline[NEWLINE]user: Ok, I understand, but if I don't recertify my income before the deadline, what will I do?[NEWLINE]agent: it would have consequences but they vary according to the plan[NEWLINE][BOUNDARY][NEWLINE]user: I understand but if I have not filed a federal income tax return in the last two years?[NEWLINE]agent: In that case, alternative documentation of your income will be used to determine your eligibility and calculate the amount of your monthly payment.[NEWLINE]user: under what conditions would my AGI be used?[NEWLINE]agent: Have you filed a federal tax return in the past two years?[NEWLINE]user: no[NEWLINE]agent: your AGI cannot be applied at this time[NEWLINE][BOUNDARY][NEWLINE]user: What other options do I have if I need help paying my student loans?