user: how do i get a verification letter?[NEWLINE]agent: you need to get a new verification letter, correct?[NEWLINE]user: can I get the letter online[NEWLINE]agent: Do you know how to get a verification letter?[NEWLINE]user: yes[NEWLINE]agent: ok great. anymore questions?[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about the Social Security account. What does Direct Deposit means?[NEWLINE]agent:  Direct deposit is a simple, safe, and secure way to get benefits[NEWLINE]agent: do you need us to send it to a bank or credit union?[NEWLINE]user: no i do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: how long does it take  to set up an account?[NEWLINE]agent:  Creating a free my Social Security account takes less than 10 minutes, lets you set up or change your direct deposit and gives you access to many other online services[NEWLINE][BOUNDARY][NEWLINE]user: what if i did not sign up for e payment?