user: Hello, I need information on how to request personalized plates.[NEWLINE]agent: you want to know How to request personalized plates?[NEWLINE]user: Yes[NEWLINE]agent: of course You can request personalized license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE]user: something else I want to ask about passenger cars. and can plates be transferred from one vehicle to another?[NEWLINE]agent: of course can transfer plates from one vehicle to another[NEWLINE][BOUNDARY][NEWLINE]user: can I make the changes over the phone?[NEWLINE]agent: You cannot make changes to an IRP record over the phone.[NEWLINE][BOUNDARY][NEWLINE]user: What if additional information is required to process my application?[NEWLINE]agent: If additional information is required to process your request, the IRB sends a request for additional information with the invoice. Payment by mail must be by certified check or money order.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change the information on my certificate of title?