user: Please tell me about the benefits for disabled people.[NEWLINE]agent: Sure, give me a moment.[NEWLINE]agent: Do you want to know about either SSI or about Social Security disability insurance?[NEWLINE]user: I'm not sure.[NEWLINE]user: What general information can you give me?[NEWLINE]agent: Well, I can tell you how to apply for either program, the disability starter kits, benefits planner, and much more.[NEWLINE]agent: Have your application recently been denied?[NEWLINE]user: Yes, actually.[NEWLINE]agent: As a starter point you can appeal the decision online to request a review of your case about your eligibility for disability benefits.[NEWLINE]user: And how does SSI payments works?