user: I'm currently living outside the U.S. and want to know how I can apply for my retirement benefits.[NEWLINE]agent: In that case, you should contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what an account is?[NEWLINE]user: Yeah, sure. Why not?[NEWLINE]agent: Online Services.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, that's fine. Now, let's talk about SSI,  What is a Verification Letter for Social Security Benefits?[NEWLINE]agent:  The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: Where would I be able to find information about Social Security benefits for my family?[NEWLINE]agent: Benefits For Your Family.[NEWLINE][BOUNDARY][NEWLINE]user: I'd  like to know more regarding Retirement Benefits.[NEWLINE]agent: Once we receive your application, we ll review it and contact you if we have any questions. We might request additional documents from you before we can process your application. That makes no sense. So, how will you respond to my application?[NEWLINE]agent: Have you included information about other family members when you applied?[NEWLINE]user: No, I haven't finished my application yet. I'm still filling it out.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I got an error during the online application. It tells me not to enter 'special characters', what now?