user: Can you help me with information on service members group life insurance?[NEWLINE]agent:  Servicemembers Group Life Insurance SGLI offers low - cost term coverage to eligible service members.[NEWLINE]user: Are there criteria that must be met to qualify?[NEWLINE]agent:  If you re a service member who meets certain criteria  we ll automatically sign you up.   Find out if you re eligible and learn how to manage your SGLI coverage.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help with a claim or have questions?[NEWLINE]agent: you can call the Office of Servicemembers Group Life Insurance OSGLI at 800 - 419 - 1473, or email the Prudential Insurance Company.[NEWLINE][BOUNDARY][NEWLINE]user: Can I make changes to my benefits?[NEWLINE]agent: Yes.  You can choose your level of coverage or even refuse coverage completely.You can also choose your beneficiaries the people you pick to get the money from your life insurance policy if you die and change them as needed.[NEWLINE][BOUNDARY][NEWLINE]user: What if you are in nonpay status with the Ready Reserve or National Guard?[NEWLINE]agent: ARe you scheduled for 12 periods of inactive training for one year?[NEWLINE]user: Not right now.[NEWLINE]agent: Unfortunately that is a requirement you must meet to get full-time SGLI coverage.[NEWLINE][BOUNDARY][NEWLINE]user: What is needed to help a service member get short-term financial support while recovering from a traumatic injury?