user: I need information about renewing my license.[NEWLINE]agent: Does your license have a Veteran status designation?[NEWLINE]user: No, it doesn't.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you renewing by mail?[NEWLINE]user: Yes, I am.[NEWLINE]agent: Okay. Once you order you should receive the new license within 10 business days. You can check the mailing status online.[NEWLINE]user: What if it's been longer than 2 weeks and I still haven't received it?[NEWLINE]agent: If this is the case, contact us and we will assist you with the issue.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything that I should be worried about when renewing online?[NEWLINE]agent: Are you renewing online?[NEWLINE][BOUNDARY][NEWLINE]user: Not sure. What options do I have for renewing my license?[NEWLINE]agent: In addition to renewing online, you can do this by mail or in a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What if I will be outside of NY when I need to renew?