Maureen Clarke
Travelers, take back the skies! ,Know your rights before your next flight!,At last a guide that tells you how to beat the airlines at their own game. Are you fed up with cramped cabins and scaled-back service? This outspoken guide tells you everything you need to be a savvy traveler:,What to do if you've been bumped How to get the best seats on the plane How to overcome the fear of flying Which airlines lose the most luggage -- and what you can do about it Effective techniques and diets for beating jet lag Safety and on-time records for the major carriers How to get the most of your frequent-flyer miles Where to find the cheapest fares ...and if things don't go your way, ,how to complain, and get compensated!
Frommer's What the Airlines Never Tell You