in south africa , integration of services policy was enacted in 1996 with the aim of increasing health service utilization by increasing the accessibility of all services at primary healthcare level . however , the problem with the policy arises in the implementation of integrated primary healthcare as there is no agreed upon understanding of what this phenomenon means in the south african context . analyse integration of primary healthcare services and ultimately develop a model for the integration of primary healthcare services . it emerged that there were three core categories that were used by the participants as discriminatory dimensions of integrated primary healthcare in south africa . these core categories were ( a ) comprehensive health care , ( b ) supermarket approach and ( c ) one stop shop .