SFU Exchange is a bus terminus for TransLink located on the campus of Simon Fraser University in Burnaby, British Columbia. Opened on September 3, 1965, it serves primarily students, staff, and faculty of Simon Fraser University and residents of UniverCity.
SFU Exchange has locations around the US.
While the text speaks about this specific location, it doesn't state it is the only one or not. I believe the agent found it difficult to determine if there are more at other locations.