Microsoft Office Customer Service Teamwork Team Leadership Presentation Skills Management Data Analysis Networking Business Analysis Team Management Quality Management Business Analytics Auditing Business Systems Analysis Compliance Management IT Service Management Team Coordination Supplier Negotiation Service Delivery ISO ISO ITIL Business Awareness Capacity Planning Quality Orientation                          BSc (Hons) in Business & Management Studies Cardiff Metropolitan University Higher National Diploma In Business Management ( Specialized in Marketing)  Cardiff Metropolitan University ACCESS Programme (Degree Foundation) British College of Applied Studies (BCAS) Business Analyst Epic Lanka Business Analyst WebQuarters® Product Manager / Quality System Auditor Swiss Advantage Systems (Pvt) Ltd Business Analyst Swiss Advantage Systems (Pvt) Ltd