Leadership Microsoft Office Microsoft Excel Teamwork Test Cases Requirements Analysis Testing Communication Presentation Skills Microsoft Word Microsoft PowerPoint English Business Analysis Problem Solving Critical Thinking Requirements Gathering BPMN Negotiation PLSQL Written Communication Putty Product Management Client Relations Product Demonstration IBM SPSS Statistics Process Improvement Tableau QlikView Workflow Management                      BA University of Westminster  Ladies College  The Chartered Institute of Management Accountants Business Analyst Informatics International Limited Associate Business Analyst Informatics International Limited Trainee Business Analyst Informatics International Limited Internship Hatton National Bank PLC