Include Shortlisted Awards? At undergrad level I was short-listed for the most prestigious award at my university (best graduate of that year). I however did not receive it. I did not get any paper or other evidence stating that I was short-listed. I only know this because my personal tutor told me. She also mentions it in her reference letter for me. Should I include this in my CV? Such as: Shortlisted for award X?
I will contradict Peter's answer: the CV is a living document, but it's one that needs to be supported by documentation. Something that cannot be proven should not be listed on a CV. If you only received a verbal confirmation that you were on the "short list" for an award, then you really don't have any documentation that you can provide, if called on to do so by a future employer. 

Therefore, as much as it would be helpful to list such an award, I don't think it's a good idea to do so here.