A journal published my private home address alongside my publication. Can I get it removed? Some years ago, I published an article in a Springer journal. However, when I accessed its online version today, I found out that the publisher has swapped my residential address for my correspondence address. Since I am the corresponding author and this information is public, I am concerned about my security. I have already tried contacting Springer to no avail.
How should I proceed in order to get this issue fixed?
Springer has a privacy policy. It seems to be largely based on the European Union's General Data Protection Regulation (GDPR).
According to XIV, point 2, you can request a removal of your personal data on specific grounds, e.g. because the data are not needed, or because you withdraw your consent. This seems to be the case with you.
You can contact their Data Protection Officer about that (dataprotection@springernature.com). Explain your situation and ask for the data to be removed.
The Data Protection Officer should react swiftly, as there might be grave legal consequences if they violate your data rights (at least if the EU's GDPR applies to your case).