Publication error with ScholarOne? I am trying to publish a publication in the web site of a journal, and when I put my .tex file (also .png files) the website gives an error and says &quot;File will not display in proof&quot;. I think it is treated by ScholarOne.
Do you have any solution for that or may I have to contact ScholarOne?
This happens with source files. For the .tex file that is OK: in fact, the .tex file should not appear in the proof. For the pictures, it probably means that ScholarOne doesn't process .png files: convert them to a supported file format, e.g. .pdf or .tiff.
In my experience, the above is usually enough to make the proof work, and if it's OK, submit, even if you still get that message for the .tex file.