Panic Attacks during an exam - Can the student be re-tested? I am a student who is currently undergoing therapy for mental health issues and I seem to be making good progress towards normalcy according to my therapist. Recently, I took an exam for a co-ordinated course and I completely panicked on the exam. I made a brave attempt to remain calm and answer the question to the best of my abilities and could only manage to earn 5 points overall. 

Based on my predicament, can I approach my professor and department chairperson with a request to re-take the exam? I can of course ask my therapist to provide documentation detailing my case. Do universities make allowances for students who can demonstrate a genuine case for  a panic attack? 

EDIT:
I do realize that I should contact the counselling center beforehand to make arrangements to take the test there but unfortunately, I was doing quite well and my therapist did not see a need to supply me with a note documenting my need. I completely blacked out when I saw the questions as they were quite long and bore no semblance to the practice exams or the homework questions.
If you are in the US, your school is required by law (the Americans with Disabilities Act, often abbreviated ADA) to make reasonable academic accommodations for students with disabilities. This includes mental illness.

In the US, schools have a formal ADA policy that describes the procedure for requesting accommodations. This includes a description of who to contact to make these arrangements. This person is trained in dealing with these issues.

Your next step should be to contact this person, find out what can be done about this exam, and find out what accommodations they can offer for future exams. (For example, they may help you arrange to take future exams in a separate room with no other students and/or with extended time, which may help you stay calm.)