EFFECT OF INFORMATION COMMUNICATION TECHNOLOGY ON JOB PERFORMANCE OF OFFICE MANAGER
1.1. BACKGROUND OF THE STUDY
Today’s business, professional or Government is in a state of change. This change is reflected in the oice
structure and positions from entry level to Executive Manager Level. Hence attention is now given to what the does and the way in which activities can be accomplished in an efficient and an effective way an manager is responsible for the smooth operation of the day-to-day business of the company, a good manager
makes it possible for other people to function efficiently managers work closely with the company partners, owner, or president to meet their company’s staing, equipment, and organizational needs. Duties may include pricing products from vendors, interviewing job applicants, managing payroll, and reimbursing members of the firm for out-of-pocket business expenses, and so the need for information technology had to come into play as information technology has replaced the traditional equipment used by an oice
manager to perform his tasks. Montgomerie (2004), defines information technology as the handling of vocal, pictorial, textual and numerical Information by means of micro-electronic based equipment in computing and telecommunication. This clearly brings about the advantages of information delivery through technological means, since almost all aspects of work can adequately be taken care of.
Aronu (2000) defines Information Technology as the combination of two technologies, computing and the main purpose of which is to transmit representation of information signals between remote locations.
1.2. STATEMENT OF THE PROBLEM
Managers in banking sectors in Nigeria are scared of losing their jobs due to the advent of information technology. Never the less, Information technology when properly implemented in an organization will bring about productivity and easy flow of information, effective production delivery services to customers.
Unfortunately, it appears that the introduction of information technology seems to pose some problem to o
managers.
Managers in banking sector in Nigeria, seems to be scared of losing their jobs because some of them are inexperienced in the use of modern gadgets such as facsimile Transfer (FAX), video conferencing. As a result of this it has created fear and instability in the managers as it seems as if most of them are looking for alternative jobs.
The introduction of technology in the banking sectors in Nigeria would bring about improved performance, but it appears to be at a very high cost-that is the cost of maintenance of equipment and services.