Im so sorry i have to reschedule . My daughter bought me this massage for my bday and shes away on a cruise . I have the paper wrk she printed out for me but it doesnt have the bar code or # u need on it u need . Im just now remembering this because she also bought me a gift for my nails . I tried lookn it up but it ask for a password and i have no idea . I will have to schedule nxt week when shes back . Thank u !