Dear Cate , my sincere apologies ! Moving is hell , and every thing that could possibly go wrong did so . Yesterday was our final day in the desert and I should never should have made a date with you for that day . On this last day before escrow was to close the whole thing almost fell completely apart thanks to an unbelievably spoiled and antagonist unreasonable new owner demanding we purchase her a new couch because ours was Suddenly " stained " although she never said anything g like this the numerous times she had toured the house . She also suddenly found all sorts of things not up to her desires and requirements demanding the immediate attention of a carpenter , an electrician and extra cleaning of windows and all glass , the bathrooms and rugs which I just had professionally cleaned the day before , and this was on closing day . ( I completely cleaned every drawer and closet and floor including the garage with disinfected ) Then the HOA demanded that we remove all our outdoor furniture and potted plants ( a new community look was required ) and the new owner demanded we immediately purchase all new patio furniture for her before she would sign final papers . The man driving the big moving van had a stroke in transit and died and the company did n't know where our truck was with all our belongings on it . And just to push me beyond all limits , my husband who has dementia had a complete blowup and breakdown . Within all this , I completely forgot our appointment . I know this not fair to you , and I am so sorry ! I am prepared to offer you monetary compensation for your waste