Veteran A called the Portland VAMC and stated he received a letter from his PCP 's office , dated 7/18/2012 , reporting recent lab results . He turned the page over and found Veteran Bs medical record information on the back side of the page . Included in this other patient 's information was his full name , date of birth , full social security number and specific medical record information , which Veteran A provided to the employee who received the call . From the description , the other patient 's information was not in letter form ( i.e. test results ) but actual printed CPRS medical records . The caller indicated Veteran Bs information was printed on 7/17/12 at 18:33 . There is a single page note from a VA provider to Veteran B that was electronically signed on the indicated date and time . ;