The Emergency Department gave paperwork ( medication reconciliation ) to the wrong Veteran . The error was caught during the patient identification process at the Pharmacy window and taken from the patient . This is informational for Mis - Handling incidents and is the representative ticket . There were a total of 105 Mis - Handling incidents this reporting period . Because of repetition , the other 104 are not included in this report , but are included in the " Mis - Handling Incidents " count at the end of this report . In all incidents , Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate . ;