Stolen Blue Ridge Surgery Center laptop was encrypted , but password was with it . employee 's encrypted work laptop had been stolen during a break - in at the employee 's residence that same day . The employee reported the theft to law enforcement and we immediately began our own investigation . Our investigation determined that the password was with the laptop at the time of the theft , and the laptop contained email files that may have included patients ' names , addresses , treatment information and health insurers ' names , identification numbers and in some instances , Social Security numbers . ;