05/22/13 : On May 20 , the Privacy Office received a complaint that an employee located on 16 West noticed that a Sony VAIO desktop that was in the office on Friday at 4:45 pm was missing on Monday at 8:15 am . The computer was password protected , but not encrypted . It was purchased by New York University , but used by VA staff not on the VA network . The employee believes that the computer was stolen and reported the missing computer to VA Police on May 20 . The computer contained memos for 23 Syracuse VA patients containing full name , full SSN and HIV Resistance status , results of the HIV Viral Load / Resistance exam . The memos were generated because the VA staff does not have access to the medical charts for patients to enter the information . The template memo was created in this computer so they can draft a memo and include it with the test results when faxing to the lab at Syracuse . The Syracuse VA does not have the equipment to perform the tests and it is more cost effective for NYHHS to do the testing . ;