National Credit Adjusters receives certain personal information about reatal customers from retailers that sell us delinquent accounts . Some customers reported being contacted by certain unauthorized third - party debt collectors . The personal information that may have been accessed by these unauthorized third - party debt collectors includes names , addresses , debt balances , date of births and Social Security Numbers . In some instances , the personal information that may have been accessed included the information of individuals who are cosigners on the accounts . After learning of this incident in March 2014 , we conducted an investigation to establish the facts surrounding this incident and notified law enforcement authorities . Although the investigation is ongoing , we have decided that we can not at this point rule out the possibility of a breach and are providing you this notice out of an abundance of caution because we wanted to take every precaution to allow you to protect yourself . ;