Patient A received a prescription intended for Patient B. Patient Bs name and type of medication was compromised . Patient A reported the incident to the medical center and a replacement has been requested for Patient B. Great Lakes Consolidated Mail Outpatient Pharmacy ( CMOP ) investigation concludes that this was a CMOP packing error . The CMOP employee will be counseled and retrained in proper packing procedures . This is informational for Mis - Mailed CMOP incidents and is the representative ticket . There were a total of 4 Mis - Mailed CMOP incidents out of 6,213,592 total packages ( 9,108,556 total prescriptions ) mailed out for this reporting period . Because of repetition , the other 3 are not included in this report , but are included in the " Mis - Mailed CMOP Incidents " count at the end of this report . In all incidents , Veterans will receive a notification letter . ;