A user chose the wrong device to send their report to . The facility is in the process of working with the National Help Desk to block the availability of this device to only a select group of users who use this device strictly for the Pharmacy Bingo Board display . The ISOs are unable to determine where the print - out was sent from . The device acts like a printer and it is unable to tell who sent it once the job has been sent . The Pharmacy Bingo board can display up to 8 patient names at one time , there were eight names to include full SSN 's being displayed . The facility is working with national VISTA programmers to prevent a recurrence of this incident . This occurred because the Bingo board is a printer and a full print screen was sent to the screen instead of the typical last name , first initial .