I love it tbh . <| sep |> All the regulars that I know who get refills I have either asked their name or learned it through other partners . I know you ' re on the other side of the counter and you like to stay quiet in the morning , but something as simple at Hey , I see you here working in the morning a lot while I ' m here writing , my name is XYZ , nice to meet you changes your refill for writer dude who never talks to us and wants refills whenever to XYZ who is here working hard to write early in the morning and likes whateverdrinkhedrinks . That ' s arguably why we ask for your name on cups . Though you might tell the barista your name for your order and you can clearly read their name tag , a small exchange like that changes so much and takes your name and identity personally . Enjoy !