Thats what I am going to have to do , so I just got back from the store , did another full reset even used a diagnostic tool it seemed to be working , and now while I was just restoring my info it started doing it again , now it wont even stay on for more then a minute . I have figured it has to do with heat , when it is running warm thats when the issues occure , its funny , when i got the phone in store and doing the initial setup i thought i could smell like a slight burning smell or something , but thought it was my imagination . to no avail as soon as it is running warm i can smell it again . so tomorrow , i got to go to one store and return it , and since they dont have stock , i got to then drive 30 minutes to another store and get one they have in hand , to make matters worse , my grandpa just passed away as i was getting the new phone , so now of course its hard to keep in touch with family because of this issue