My name is hilarious and you know it <| sep |> ryu is a bum on the street if you think about it . <| sep |> I noticed the exact same thing . After talking to costumer service for a while . They informed me I could file a trouble ticket which basically means they send people out to see if you are telling the truth . So the Verizon people came down to my area and did there thing . No offense to them but this was not a high speed process at all they took about 3 weeks to do this . After three weeks they sent me a text saying your trouble ticket is done . I call them up and they say you have marginal service . I have had Verizon for 7 years . What really frustrated me was after they informed me about this they offered mea 30 % discount on a network extender . I think if I pay $ 15 per GB in overage charges for data they should put up a cell phone tower or something that makes there service less marginal . I live in between Boston MA and Providence RI so im not in the middle of no where . This gets better I still have marginal service and verizon recently set up a huge billboard 2 miles away from my hours . That says Americas most reliable network and on the billboard it has a little map with all the red dots showing where they have coverage .