You certainly are to Miss Ballard , she said , before continuing her hex . <| sep |> Have you ever had a dishwasher not show up ? First person to always take hose is the saladprep chef . If they get slammed in the kitchen , that ' s when the manager gets a busboy on it and takes over the busboys , allocates duties and leans on their service staff . The kitchen dynamics aren ' t always properly intertwined with FOH management , in the sense that the head chef will always have last say with what goes on in the kitchen . Most dishwashers are hired by the head chef so that job usually gets taken over by a kitchen staff if need be . Also , the manager is very important during service . They ' re glorified hostesses , busboys , bartenders , and servers . You ' re the pair of eyes that sees everything . You stop the wrong the plate going out . You make sure that regular gets the drink they want it because the regular bartender gave their shift away . You are he glue to a proper service , all while making sure your regular clientele gets a few minutes of your time and you also check up on any other customer you don ' t recognize . That ' s good management . I spent 10 years working in restaurants 5 years bartending and serving , 3 years managing , and 2 years as an operational manager for 6 locations . I love restaurants , and I miss the customer interaction . That management experience carried me into a VP position , but I do often think of opening my own 15 20 seater pub with a wall of scotch and 4 beers on tap .