It ' s annoying colleague ' s last day today . Hurrah ! Also due to working some silly long hours earlier in the week I ' m doing a short day today . AND I think I managed to get a customer to buy in to a massive extension of services . If it works out it ' ll more than double the value of their contract . Boom ! <| sep |> I think we get to complain at some point when our only functional deck has a losing winrate 48 legend and it consists of 22 classic cards , and nothing proper comes out , ever . And we lose our only board clear for no reason . We get to start complaining at some point , right <| sep |> Yes that ' s totally insane if she initiates a warranty claim . The warranty is lifetime SATISFACTION meaning satisfaction for the lifetime OF THE PRODUCT . 32 years of use should bring anyone satisfaction . If 32 years of use doesn ' t satisfy you or your mother , then you ' re both out of your minds . Buy a new pair . If the boots finally broke after 32 years , then your mother got her money ' s worth a thousand times over . If you have them replaced for free you ' re objectively a terrible person and you ' re exploiting the best guarantee in the business . I hate reading this kind of thing .