I worked at a Comcast call center on the billing side , literally all we can do is check for promos , check your package , check your contract length , and send you to somebody else like retention or tech service that ' s it . No transferring to managers unless the customer adamantly requests multiple times and you ' ve already told them no multiple times , but even then we can ' t say it ' s our manager , and managers take calls sometimes and don ' t state their position . It ' s a shit show honestly , because the people calling usually are complaining about the bill and you have to try to sell them service upgrades , like really ? Come on , now <| sep |> Since the original ' projectfreetv ' site went down , I hadn ' t had a reliable source for tvmovies , until I found this sub a few months ago . As a cord cutter I want to say Thank You for this sub and your good work .