I used to work for French playstation service Which is actually in Berlin , under a company called Sykes . If you managed to get a refund , it means others can too and the problem is already noted . They never refund unless it was pre approved because they know the game has a big problem . <| sep |> One part social media , one much more dangerous part grenade . <| sep |> Player levels in this game have always be meaningless anyway . Besides giving a higher energy cap , there ' s absolutely no significance to player level , and I don ' t see how there ' s any value in this false sense of progression . To me , the biggest value of player levels was simply as an indicator that a player had completed the tutorial stage of the game , the tutorial being 139 with the old cap at 40 .