while i completely understand her frustration . however accidents happen and sometimes an extra dollar gets tossed on there . no reason to go apeshit . when i ran customer service at another store . i had a lady or a man whatever , have a dollar donation get rung up because someone misheard them you know because rush hour gets loud and sometimes hearing can be a problem for cashiers after 8 hours of standing there . this person came to the service desk to bitch and moan and waited probably 30 minutes to get a dollar taken off . if we do the math this person apparently thinks making 2 dollars an hour is a worthwhile investment of their time . which is a lesson to be taken here . do not wait to return an item that is 5 dollars or less . it just isnt worth an hour wait in line as you are making less than minimum wage .