I ' ve ALWAYS hated our tipping system . Especially how the expected amount keeps changing without anything officially stated . When I was a kid , it was 10 %, then it was 15 %, now it ' s 20 %. I would say it must be nice to have your pay double over a few years . but the number of people that don ' t tip at all actually blows my mind . Got a friend right now that is a month behind on electric bill and can ' t make rent this month because it ' s been a slow month serving . I would happily pay for higher food just so servers can have steady pay and not get shifts randomly cut . Hell , why not just have the computer automatically apply a standardized tip amount onto the bill as a fee and just move on ? Then people can decide eh , service isn ' t as good as they charge me for , you remove this crazy notion of I ' m responsible to grade your employees , and there can be competition for servers Place X pays this much percentage , while place Y pays this much . AND you remove the chance of people just not tipping and the server getting screwed unfairly . But nooo . all sides get this awkward mess .