Apologies I didn ' t mean to belittle their occupations , I meant to say that they act as if they hate their job and consider it shitty , and using the customer as a scapegoat . when I commented I was mainly referring to this restaurant near the bus station that sells Shwarma , whose workers there always give me the stinkeye and speak in a really aggressive manner , but there ' s one of them in particular who regularly yells at customerslike not to hear him , he literally yells at us I mean I don ' t want him to pretend to be happy but atleast treat me like a human . For the record I ' ve never gotten into a fight with or yelled at a service worker . Maybe it has to do with the tension between different ethnic groups in my country .