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 BITFOREX TERMS OF SERVICE 
 Latest Revision Time : May 30 , 2019 
 Welcome to BitForex ！ 
 Thank you for choosing Bitforex . com ( the ‘ Website ’), which is a platform dedicated to the transaction of cryptocurrency exchanging and the provision of related services ( the “ Service ” ) . The website and trading platform owned and operated by Bitforex Limited , the Website and the Company are referred to “ we , ” “ us ” or “ our ” . or other applicable forms of first person pronouns in this Agreement . All individuals who create a Bitforex account are referred to “ You ” or “ Your ” . You should read , agree and comply with the terms and conditions of use stated bellow ( “ Terms of Use ” ) carefully . 
 This Agreement consists of the main body , Terms of Privacy , Understanding Your client and Anti - money - laundering Policy , as well as any rules , statements , instructions , etc . that this Website has published or may publish in the future . By creating an account on the Website or by using any of the Services , you acknowledge that you have read , understand , and completely agree to these Terms of Use in effect from time to time . If you do not accept to be bound by these terms and conditions outlined in this agreement , do not access this website and do not use this service . 
 These Terms of Use may be amended , changed , or updated by us at any time and without prior notice to you . You should check back often to confirm that your copy and understanding of these Terms of Use is current and correct . We will provide notice of these changes by posting the revised Terms to the Website and changing the “ Last updated ” date at the top of the Terms , or by emailing users at their provided email addresses , or by any other means as determined by Bitforex . com at its sole discretion . Your non - termination or continued use of any Services after the effective date of any amendments , changes , or updates constitutes your acceptance of these Terms of Use , as modified by such amendments , changes , or updates . 
 Cryptocurrency are primarily used by speculators , and are used relatively less on retail and commercial markets . The trading of cryptocurrency involves significant risk . Due to the trading throughout 24 - hour a day without limits on the rise or fall in price , you may increase or lose value in your assets at any given moment . 
 Cryptocurrency are probably susceptible to irrational ( or rational ) bubbles or loss of confidence , which could collapse demand relative to supply . The market makers and global government policies also may cause major fluctuations in their prices . Cryptocurrency transactions may be suspended or prohibited at any time due to the enactment or modification of national laws , regulations and regulatory documents . 
 Digital assets trading is highly risky and therefore you should carefully assess whether your financial situation and tolerance for risk is suitable for buying , selling or trading cryptocurrency . 
 Using internet - based trading systems also involves risks , including but not limited to failures in software , hardware or Internet links , etc . In view of the fact that we cannot control the reliability and availability of the Internet , we will not be responsible for any distortion , delay , link failure and even cryptocurrency lost . 
 You confirm and promise that you do not register with this Website for the purpose of violating any of the applicable laws or regulations or undermining the order of cryptocurrency transactions on this Website . You also represent and warrant that you are not on any terrorist organizations and terrorist activities personnel lists . 
 You agree to provide a valid email address on the user registration page of this Website . You can use the email address to log in to this Website . Where it is necessary and in accordance with the requirements of applicable laws and regulations of relevant jurisdictions , you shall provide your real name , identity card and other information required by applicable laws , regulations , the Terms of Privacy , and anti - money - laundering terms , detailed and accurate as is required . All the original typed data will be referenced as registration information . You shall be responsible for the authenticity , integrity and accuracy of such information and bear any direct or indirect loss and adverse consequences arising out of it . 
 You also are responsible for maintaining the confidentiality of your Account information , including your password , safeguarding your own cryptocurrency , and for all activity including Transactions that are posted to your Account . 
 SEVICES AND OUR RULES 
 This Website provides cryptocurrency online transaction platform services , which is for your personal and non - commercial use only . 
 In order to comply with Chinese laws and the regulatory requirements of the relevant Chinese authorities for the digital currency industry , this website does not provide related transaction services to mainland Chinese residents and IP users in mainland China . BitForex is not responsible for any user falsifying their location in order to gain access to our services , and any such user shall personally bear the full legal responsibility of such actions . 
 You have the right to browse the real - time quotes and transaction information of digital asset products on this Website . You have the right to view information under the member accounts on this Website and to apply the functions provided by this Website . You have the right to participate in the website activities organized by this Website . Other services that this Website promises to offer to you . 
 This Website does not play a role in the transaction of cryptocurrency as a buyer or seller . Traders must open an account and topup cryptocurrency or fiat prior to commencement of trading . Traders may request the withdrawal of their cryptocurrency and fiat , subject to the limitations as stated in the Terms . 
 We will strive to provide you with the Service as soon as possible but there are no guarantees that access will not be interrupted , or that there will be no delays , failures , errors , omissions or loss of transmitted information . We are vigilant in maintaining the security of our Website and the Service to protect your account and asset safety . 
 The information and content on the website is provided for the sole purpose of assisting users to make independent decisions . We have taken reasonable measures to ensure the accuracy of the information on the website , however , we do not guarantee the accuracy , suitability , reliability , completeness , performance and / or fitness for purpose of the content of any Services or products available through the website , and will not accept liability for any loss or damage that may arise directly or indirectly from the content or your inability to access the Web site , for any delay in or failure of the transmission or the receipt of any instruction or notifications sent through our platform . Bitforex . com will not have any liability for the use or interpretation of such information . 
 If there is suspicious activity related to your Account , we have right to request additional information from you , including authenticating documents , and to freeze any transactions pending our review . We will then conduct an investigation and determine whether to unfreeze the account or permanently close it . During the investigation , deposits , withdrawals , and trading will be disabled . If we decide to close the account , the user will be allowed to withdraw all legally - owned funds . 
 For abnormal transactions , market interruption and other abnormal conditions caused by system failure , network failure and other hacker attacks and other unexpected factors , we have the right to impose temporary limits on deposits and withdrawals , or cancel the abnormal transaction results , and rollback all the transactions of a certain period of time . 
 You may terminate this agreement with Bitforex , and close your Account at any time , following settlement of any pending transactions . 
 To the extent permitted by law , Bitforex will not be held liable for any of the following damages : loss of income , loss of transaction profits , disruption of business , loss of opportunity , loss of data , indirect or consequential loss unless the loss suffered arising from negligence or wilful deceit or fraud . 
 We are not responsible for the failure of preservation , modification , deletion or storage of the information released by the user . Nor will our network be liable for the typographical errors , negligence , etc . not intentionally caused by Bitforex . com network . We have the right but no obligation to improve or correct any omission , error of any part of this site . 
 We do not make any explicit or implicit warranties in connection with the market , value and price of cryptocurrency . 
 These Terms and your use of the Services will be governed by and construed in accordance with the laws of the Website registration country . You agree that any action at law pursued by you and arising out of or relating to these Terms not subject to arbitration ( as set forth below ) will be filed only in the local court where Bitforex . com locates and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such court over any suit , action or proceeding arising out of these Terms . 
 You and we agree to arbitrate any dispute arising from these Terms or relating to the Services , except that you and we are not required to arbitrate any dispute in which either party seeks other relief for the alleged unlawful use of copyrights , trademarks , trade names , logos , trade secrets or patents . ARBITRATION PREVENTS YOU FROM SUING IN COURT . You and we agree that you will notify each other of any dispute within thirty ( 30 ) days of when it arises , that you will attempt informal resolution prior to any demand for arbitration and that arbitration will be conducted confidentially by a single arbitrator . You and we also agree that the local court where Bitforex . com locates has exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration . You also agree not to participate in claims brought in by a private attorney general or representative capacity , or consolidated claims involving another person , if we are a party to the proceeding . 
 To the full extent permitted by applicable law , you hereby agree to indemnify Bitforex , and its partners against any action , liability , cost , claim , loss , damage , proceeding or expense suffered or incurred if direct or not directly arising from your use of Bitforex . com , your use of the Service , or from your violation of these Terms of Use . 
 If you have any questions , complaints or feedback of these Terms of Use , Please visit “ Contact Us ” page for more information . When you contact us please provide us with your account information which we may need to identify you , and the transaction on which you have questions , complaints or feedback . 
 INFORMATION PROTECTION / PRIVACY POLICY 
 10 . For all other legal purposes as well as other purposes authorized by you . 
 Risk Warning & Compliance Disclosures 
 This Risk and Compliance Disclosure should be read in conjunction with the Terms of Use , KYC & AML Policy , and Privacy Policy . The trading of goods and products , real or virtual , as well as cryptocurrencies involves significant risk . Prices can and do fluctuate on any given day . Due to such price fluctuations , you may increase or lose value in your assets at any given moment . Any currency – virtual or not – may be subject to large swings in value and may even become worthless . There is an inherent risk that losses will occur as a result of buying , selling or trading anything on a market . Cryptocurrency trading also has special risks not generally shared with official currencies or goods or commodities in a market . Unlike most currencies , which are backed by governments or other legal entities , or by commodities such as gold or silver , cryptocurrency is a unique kind of “ fiat ” currency , backed by technology and trust . There is no central bank that can take corrective measure to protect the value of Bitcoins in a crisis or issue more currency . Instead , cryptocurrency is an as - yet autonomous and largely unregulated worldwide system of currency firms and individuals . Traders put their trust in a digital , decentralized and partially anonymous system that relies on peer - to - peer networking and cryptography to maintain its integrity . 
 Cryptocurrency trading is probably susceptible to irrational ( or rational ) bubbles or loss of confidence , which could collapse demand relative to supply . For example , confidence might collapse in cryptocurrency because of unexpected changes imposed by the software developers or others , a government crackdown , the creation of superior competing alternative currencies , or a deflationary or inflationary spiral . Confidence might also collapse because of technical problems : if the anonymity of the system is compromised , if money is lost or stolen , or if hackers or governments are able to prevent any transactions from settling . There may be additional risks that we have not foreseen or identified in our Terms of Use . You should carefully assess whether your financial situation and tolerance for risk is suitable for buying , selling or trading Bitcoins . Your top - up and withdraw in fiat will be processed via qualified 3 rd party dealers , not our bank . Bitforex is an entity incorporated in Republic of Seychelles , which has certain benefits . However , we cannot and do not want customers in jurisdictions that have banned activities involving cryptocurrencies , required costly cross - jurisdictional regulations , or on international sanction lists . We simply don ’ t want to run afoul with various country ’ s regulations . While we may not welcome costly regulations , we respect regulations and comply with applicable regulations . As good corporate citizens , we may be asked for information from law enforcement authorities and will assist if permissible by law . What this means is that our platform only welcomes law abiding customers . We welcome the opportunity to earn your business , in return we require that you act legally and properly on our platform . 
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