I can appreciate that , I misunderstood that the return window had closed . It sounds like they ' ve been getting a lot of requests and are trying to stop the hemorrhage . I ' m actually surprised Walmart has a 90 d return window and I don ' t expect that to last most electronics are 15 d . I think if you ' re still bent about it , I would try the defective unit approach . There ' s a known bug nonresponsive , static on playback , etc . Return and buy one at Walmart or target , or just return it and buy an echo instead . One thing I ' ve learned lately about technology purchases there ' s a lot of competition in this particular area this season , with new models and price reductions , etc . I ' ve been saving all my boxes and receipts and buying from businesses with good return policies . For example , I ' ve bought wink v 1 from Home Depot so that when they came out with v 2 a month later I could return it . I bought smartthings after that return , from ST since they had a month return period . I also bought a number of echo dots knowing Google home was coming out , so I could see how they compared . Also knowing I may not like Home , I wanted to be sure I could return it easily same with the echo dots . I had a week or two to figure it all out when return windows were still open . After this season , I ' ll be a lot more careful about tech purchases because of my experience . Just remember their intentions weren ' t to screw everyone over , they were to try to corner this rapidly growing market . It ' s certainly rubbed a lot of people the wrong way , and Google will have to deal with the ramifications .