Hewlett Packard run our IT . I ' m pretty sure I can outsmart them . They stupidly bought out EDS ! !!. yes EDS . rather than replace the worse IT support company in the world . they kept everything the same , and increased the layer of bureaucracy . I ' ve only sworn once in my office , and that was after a call to IT <| sep |> buriedsand , will you kindly update when this is resolved ? I ' m curious how it goes . I ' m a tailor who has been in business for 30 years , and I ' ve never changed a slide from the bottom of the zipper , although I ' ve once seen evidence of the bottom tabs having been replaced . It was a clearly visible fix , and weak too , as the customer was bringing it to me because the tab was coming off again . Those bottom tabs take a lot of wear and abuse , and replacing them causes wear to the zipper tape thus weakening the very part of a zipper that needs to be strongest . I think you should make sure your tailor is very confident they can do the job strongly and so it doesn ' t show . One way or another , I look forward to learning something new , so please , update when you have one !