Stafford is a monster . <| sep |> I have had a couple parcels get rerouted across the country or some regular letter mail go MIA for a month , but otherwise I ' ve had pretty good luck as anything that ' s been lost has eventually found its way to me . knocks on woodMy 2 horror stories thoughBought a $ 2 k computer from Dell in the early 2000 ' s for university came home to find Purolator hid it behind our truck bumper in the driveway . My parents were home the entire time . No doorbell , no knock . Package should have required a signature as well . Years later , living away from home as a student in Lethbridge , I still had all my official identification as their address . Bought a bunch of clothes online that shipped UPS . However , being in Lethbridge , UPS was contracted out to be delivered 3 rd party by Purolator . I missed the house drop offs and so it was sitting at the warehouse for pickup . Problem is they wouldn ' t release it to me because my shipping address did not match my ID even though I could produce emails showing the shipping tracking numbers . I did eventually get it , but it took half an hour along with much yelling and screaming . The worst is when something does go missing , the couriers are pretty useless at any resolution there ' s no way of actually talking to the local office since everything is done via call centres .