Ice Ice Pastry , Too cold , too coldIce Ice Pastry , Too cold , too cold <| sep |> Just don ' t do anything until you hear from Synology . They ' ll attempt to restore access to the volume , but until its looked at , who knows what the issue is . I would emphasize with support that you ' re hooked up to an UPS and ensure if the PS is showing signs it ' s bad that you get an RMA , but keep in mind it ' ll be a usedrefurb product that gets sent to you . Turnaround time can be several days , but due to holiday expect to wait longer . Once they have a remote connection it shouldn ' t take long to assess whether the volume can be rebuilt . Also , hopefully you aren ' t using desktopclass drives . And no need to note what drives are in what slots , at least , it doesn ' t matter to the DSM each drive tells the system what number it is , not based on slot .