Save that shit for Facebook amigo . <| sep |> Considering employees are given tools to try and get the customer to buy something , or rent in some cases , you try doing it without any discounts , unless they give you one , and then if they comment that the price is a bit high , you can go into your bag of tricks aka the list of discounts you have , and see if anything works on bringing it down for the customer . Workplaces only want you to use these discounts in those scenarios , because if you use it from the start , and they comment well , that seems a bit high , or Is there any way to bring that down a bit , you ' re shit out of luck , because you just used your way to do that . I would use them at every opportunity , and even calls where they didn ' t try to get it lower , I ' d just go ahead and apply it anyways because we were also told Go that extra mile for the customer which was a load of shit , because they didn ' t want you doing anything extra , they just want to tell you they want you to do that . All in all , working at the place for almost 3 years , 2 days off a week , so 780 days , not counting vacation time and holidays . and sick days , and the ones when I was out of paid sick days . just going to say like 700 work days , with an average of 70 calls per day , and averaging 60 % of them being purchases . so , 42 per day , 29400 bookings , and always giving each customer $ 25 off MINIMUM , up to $ 100 . so between $ 735 , 0002 , 940 , 000 in discounts . Although I ' m not including the callers who were assholes who I didn ' t discount , but typically when they were pissed off it wasn ' t with me and I could understand their frustration so I still gave those people the discount . Regardless , that ' s actually pretty crazy , I never thought about adding all of that up .