You ' d have to be really lucky to get into that specific call center . This brings up a funny story though . I used to work in a call center for ATT years ago . I had this lady from New York , I was in Missouri , call me and start freaking out . She was calling about her cell phone not working . I had to check to see if her phone was out of warranty or not without specifically telling her what I was doing . She wasn ' t understanding what I was saying and literally started screaming before just hanging up . I just said fuck it , I don ' t care because she was a crazy bitch . Twenty minutes later I hear the guy in the cubicle say ma ' am I ' m sure uhxcfrog 090 wasn ' t trying to be a jerk , let me see if I can assist you better or something along those lines . I stood up and he shook his head yeah . We talked about it later on because I wasn ' t sure if it was me still , but my notes were on her account . The chances of that specific lady getting connected to the guy sitting across from me has to be one in a million .