해결 되 었 습니다 : Roku freezes , connector problem between TV and device - Roku Set - Top Box - iFixit 
 Set - Top boxes designed by Roku . 
 Joy Metcalf @ joy 
 Roku freezes , connector problem between TV and device 
 Every day or two , after I haven ' t been using it for several hours , my Roku 2 XS freezes and needs to be rebooted . When I unplug it and plug it in again , I have to fiddle with the connector before it reboots . This is not the power cord connector , but the connector from the TV to the Roku , on the Roku end . Even so , I still need to power cycle , so maybe there are two things going on . 
 Since I have an older TV , and the Roku 2 XS has a USB port that I use every day , I can ' t replace the unit with the same model . My only option , other than buying a new HDMI TV , is to repair the Roku . 
 I was having same problem and got fixed by restarting devices once . If still having problem might be your account issue , may contact on 18005852494 and get update about everything . 
 The solution is a surge suppressor . My Roku 3 kept pausing during streaming Netflix . I thought it was a network issue but it did the same thing when I used a USB stick and the media player app . I noticed that the pauses occurred when there was a little noise ( snow ) on a dark background TV image . I realized it was electrical noise in the AC power . Shutting off the AC unit stopped the pauses . I bought a good quality surge suppressor , and the pauses stopped , and the TV picture no longer has noise . 
 The cheap little 12 volt AC adapter that powers the Roku unit wont filter any power surges or power noise . You need a good quality surge suppressor . 
 Eric Karp 의 답변 2017 년 08 월 08 일 
 I get a Roku hang one or more times during the viewing of the movie . It appears . just before going to the commercial break . Clicking fast forward and then click play usually wakes Roku up and continues viewing . 
 hleemaki 의 답변 2019 년 03 월 11 일 
 When roku does not go back to show I select the NETFLIX key and answer NO to both questions then get back in the Main Menus 
 George Wagner 의 답변 2019 년 05 월 09 일 
 Clearest @ clearest 
 I was having a similar issue on my Roku 2 XS ever since the update back in December . Try going to Settings > Privacy and make sure there ' s a check mark next to " limit ad tracking ". This worked pretty well for me . I ' m guessing that someone didn ' t do enough QA testing on their ad code or the management didn ' t care and just cranked the dial up too much on the ad software . 
 @ Clearest WOW ! Your " limit ad tracking " fix has eliminated my Roku XS box ' s lock ups ! Since the end of 2015 my Roku XS had been freezing with a frequency of approximately once a day . My workaround was simply to power off the device and power it back on . What can I say , thank you ! For the record , my unit is running v 7 . 0 build 9044 firmware . 
 Fizzle 의 답변 2016 년 03 월 11 일 
 Perfect . Didn ' t even know that ad setting was there . Sneaky . 
 irapearson 의 답변 2016 년 04 월 02 일 
 Jose Coria 의 답변 2016 년 04 월 14 일 
 No freezes now , thank you ! 
 Kevin Vellanoweth 의 답변 2016 년 04 월 15 일 
 amy 의 답변 2017 년 02 월 18 일 
 Here is a link which describes how to either do a " soft " reset or a " hard " reset on your Roku . 
 A soft reset will just reset the device from its present state and return it to normal . With a hard reset it restores the device back to a factory default condition and you will have to set it up again as you did when you first got it . To access the reset button insert the end of a paperclip into the hole marked " reset ". To not push in too hard , you will feel it when the button is pushed . 
 http : / / www . brainchamber . com / 2013 / 06 / 14 / r . .. 
 You might also like to check that your Roku has the latest updates installed . 
 https : / / support . roku . com / hc / en - us / articl . .. 
 My remote turns off the Roku jumping single and take the device to it ' s home page but then it won ' t do anything else . What is the fix for this ? 
 David Goodloe 의 답변 2018 년 12 월 19 일 
 My roku ’ s been freezing & none of this worked for me BUT when I reset the network settings , freezing stopped ! ! Try it ! ! 
 lisawu 427 의 답변 2019 년 05 월 19 일 
 The privacy setting trick didn ' t work for cbs all access sigh . Mine doesn ' t freeze , it crashes the Roku every 2 or 3 mins 
 Didn ' t work for me either and I ' m having your same problem . Not very happy right now . Will check back if I get a fix ! 
 Monica Tipton 의 답변 2017 년 07 월 22 일 
 Yeah , I think there is still a problem the way CBS all access plays / freezes on the Roku 2 . NBC News app freezes up every few minutes . I ' ll try a surge suppressor , a settings limit for ad tracking , then I guess a hard reset . ( Then toss it out the window ? ) Tweet 
 Roku to be sure they know theres a problem . Thx 
 SayNoJoe 의 답변 2018 년 03 월 15 일 
 Will give that a shot thank you ! Was thinking it was almost time to upgrade but really no need . 
 Gradually this happens due to bad port forwarding or some other IP try to access your Roku . Turn off Roku devices and wait for 2 minutes , and then turn it back on . It will start working if it still not working try to contact 18005852494 for support on Roku and get your easy solution . 
 Joy Metcalf 가 / 이 대단히 고마워 할 것 입니다 . 
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