Exactly , they could only get the energy from the grid , meaning it wasn ' t powered just by wind power you don ' t get to choose your source , obviously . Unless they are doing something like the grid has wind power on it , we claim that and then just plug in while a coal plant is providing their power , but that wouldn ' t be honest . <| sep |> Why can ' t you wait until next week for the resolution ? It ' s a credit card you don ' t have to pay off the charges immediately . I think that ' s perfectly reasonable . Amex will want you to attempt to resolve it with the merchant first . If it ' s not resolved next week , then go ahead with the chargeback . When you request the chargeback , Amex should issue a temporary credit immediately , to be made permanent if the dispute is resolved in your favor . I ' ve never disputed something with Amex specifically , but it generally takes a couple weeks to resolve a dispute and Amex is known to be very much in the favor of the customer , so it might be even faster in your case .