It always makes me happy to see how nice Guts is to kids . <| sep |> There ' s a group on Facebook which is called the IWW graphic design think tank . Might be good to page through there . <| sep |> I have very few one off projects , which helps . Every piece of direction the client gives me I send back in an email with what I interpret that to mean . Jobs still can go haywire with new clients , but it ' s rare . After it happens we sit down with the client for what we call a post mortem . We go over the whole job and try to figure out where things went wrong . 99 % of the time the client realizes they didn ' t communicate clearly . They start to take the emails I send a little more seriously . They are also the client that typically requests some change and then they ' ll ask me which I like better . I tell them that I always like my way better . I didn ' t come up with that solution with no thought of other directions . They seem surprised that I explored other ideas before settling on what I presented . It ' s part of the education process . I had to tell a new client this summer to trust me . I will not embarrass him . I ' m a professional . I will not ruin my reputation by giving him crap work . Small business owners are usually where these issues come up . They ' re more personally involved and look at the design as a personal reflection of them . That can be harder to figure out . Larger companies are more trusting . They want to hand the work over and not spend too much time dealing with it . With that said , I love helping small business owners . I do a lot of consulting for them . It ' s rewarding work helping get a business off the ground .