It finally happened <| sep |> Oh we heard you like micro transactions so we put micro transactions in your micro transactions . <| sep |> The discounts is what turned my experience sour . I would gladly pay a higher service fee if they got lower prices on items . For example , charge for half the difference . It ' s makes them look good for offering the cheapest price and they still make extra money . In terms of their CS , they ' re undeniably very nice and measured in their responses . But actions speak louder than words . Pardon the bullet points . I just dislike walls of text 1 . For example , in this pic they state what I was invoiced versus what they ordered . I had to point out they overcharged me . They never addressed that . 2 . Also , why lie about receiving the product in their proof picture ? Or , rather , why exclude the replacement lotion in the proof pic ? I think this is when they knew they screwed up and didn ' t disclose it to me . That would have been good customer service . 3 . Why is there initial reaction when I ask about the missing lotion is to claim I made a mistake instead of checking their order form from Gmarket ? Why did it take two responses two days for them to actually check the Gmarket order ? That should ' ve been the first thing to do . 4 . And who receives the wrong product from a seller that falsely advertised and doesn ' t ask for some kind of refund ? I think they were nice in tone , overall , but their approach to addressing the problems are baffling .