Didn ' t know that . I guess they have removed ads since the addon is now there <| sep |> It ' s outside the house were the service comes into the neighborhood . 11 people on the same card as the tech called it . 6 people had fiber service on that card . 2 didn ' t have any service , 4 had intermittent and slow speeds . That was 2 or 3 weeks ago . First tech had them balance the lines which fixed it for about 3 days then issues came back . Apparently there ' s a major issue in this area and they are taking there sweet time fixing it . They have replaced the RG 3 times and the DVR twice . I never had any trouble with the 75 mbps service I had at my apartment . But it ' s been nothing but a headache since I ' ve been here .