Just to follow up , I went ahead and called them anyways to see if there was just a blip . The rep told me that the sale price is tiered and if you see a higher price than what ' s listed at the checkout then you missed the price tier . I asked him if that was the case and he told me if I was experiencing this issue , that would be the case , but that he can cancel the order and let me reorder it from their website in case it lets me get the sale price . They cancel my order , I go to the product page , add it to the cart , get a message stating that I ' ll be charged the full price because I already used the one time promotional price . Now my cart subtotal for this card is $ 599 . 99 . First time using NCIX , last time using NCIX .