If she has only recently started the job between the last pay day and this one it might be that she won ' t be paid until the next one . So rather than just get a proportion of her normal pay she will get more than usual when she does get paid . This is an unhelpful but not uncommon thing for employers to do . Social Bite should be able to clarify if this is the case . If the above isn ' t true and they are refusing to pay her give her a pay slip then having a read of a t w orkpayproblemsgettingpaid webpage from the CAB I don ' t know which parts apply to your girlfriend ' s situation . They also have a phone line you can call and local offices you can pop into for more personalised help . Good luck ! I hope it all works out without too much hassle for you both .