Travel ( RC ) Practice Test Part 5 Part 6 Part 71 ABCD 10 ABCD 13 ABCD 2 ABCD 11 ABCD 14 ABCD 3 ABCD 12 ABCD 15 ABCD 4 ABCD 16 ABCD 5 ABCD 17 ABCD 6 ABCD 18 ABCD 7 ABCD 19 ABCD 8 ABCD 20 ABCD 9 ABCD Part 5 1 . Since we are experiencing problems with our Web site , customers should call the airline ------ confirm their flights 48 hours before their departure time . ( A ) for ( B ) to ( C ) so ( D ) when ‘ 비행기 확인 하 기 위해서 ’ 이 므로 ‘ 목적 ’ 을 나타내 는 to 부정사 구 가 되 어야 한다 . 2 . The head manager reached the ---- that customer service representatives needed more intense training before being sent to work . ( A ) conclusive ( B ) conclude ( C ) conclusion ( D ) concludingreach the conclusion that ~ 라는 결론 에 이르 다 3 . Thanks to careful --------, Lincoln Industries was able to meet its production goals . ( A ) to plan ( B ) plan ( C ) planning ( D ) planned 형용사 careful 의 수식 을 받 는 명사 가 들어갈 자리 . ‘( 정책 적 인 ) 계획 , 입안 ’ 이 라는 의미 를 지니 면서 관사 없이 쓸 수 있 는 것 은 planning 뿐 이 다 . 4 . When attending an international convention , travelers should consider the time it takes ------ from jet lag . ( A ) has recovered ( B ) be recovered ( C ) to recover ( D ) will recoverit takes time to do ~ 하 는 데 시간 이 걸리 다 5 . Mr . Klein would like the entire staff ---- overtime tonight to discuss how to finish the current project which is due in only three months . ( A ) works ( B ) be working ( C ) to work ( D ) will workwould like + 목적어 + to 부정사 목적어 가 ~ 하 길 바라 다 6 . The Red Wood Forest is one of the most visited tourist attractions ----- established by the National Park Service in California . ( A ) yet ( B ) once ( C ) simply ( D ) everever 는 1 . 부정어 강조 , 2 . 비교급 / 최상급 강조 3 . if 강조 의 역할 을 할 수 있 다 . 본문 에서 는 the most visited ( 가장 많이 방문 된 ) 의 최상급 표현 이 있 으므로 ever 가 정답 7 . Mrs . Canfield had her assistant make reservations ------ the annual company trip to the Smoky Mountains National Park in Tennessee . ( A ) for ( B ) by ( C ) about ( D ) inmake reservations for the annual company trip ‘ 연례 회사 여행 을 위해 예약 을 하 다 ’ 는 의미 이 므로 ‘ 위해 ’ 의 의미 를 갖 는 전치사 for 가 정답 8 . The newly synchronized traffic light system is ------- to alleviate traffic congestion that has been frustrating many urban commuters . ( A ) based ( B ) agreed ( C ) invited ( D ) intendedbe intended to V ~ 하 는 것 이 목적 이 다 ‘ 새로운 시스템 은 교통 체증 을 완화 하 기 위한 것 이 다 ’ 는 의미 9 . The revised itinerary was meant to clarify the details of an ----- trip to Paris scheduled for the following Wednesday . ( A ) inward ( B ) estimated ( C ) upcoming ( D ) emerging upcoming trip 다가오 는 여행 cf ) inward 는 안쪽 으로 의 의미 incoming 과 동의어 Part 6 Questions 10 - 12 refer to the following letter . Questions 10 - 12 refer to the following letter . Dear Ms . Goufrani , Thank you for your letter and I sincerely appreciate the ----------- 11 . ( A ) compliment ( B ) cooperation ( C ) criticism ( D ) inquiry 아래 내용 에서 적절 한 표창 을 받 을 수 있 도록 하 겠 다는 내용 이 있 으므로 칭찬 하 다는 의미 인 것 을 알 수 있 다 . you made on one of our flight attendants , Suzanne . I will be sure to share your e - mail with 10 Suzanne and ensure she receives the proper recognition for a job well done . It is comments like yours that help us motivate our teams to continuously improve and ------ 11 . ( A ) summarize ( B ) deliver ( C ) enclose ( D ) informdeliver service 서비스 를 하 다 world class customer service . I was also glad to hear your trip to Zambia and South Africa was productive and enjoyable . I ’ m sure you will have many memories to cherish . Thank you for ---------- Melon Pacific Airways and I look forward to 12 . ( A ) choose ( B ) choosing ( C ) choice ( D ) chosen welcoming you on board another flight in the near future . Sincerely , James GroarkAirport Services Manager Part 7 Questions 13 - 15 refer to the following advertisement . Private Surfing Lessons Beginning from KSH $ 100 per personDuration : 2 hr . 20 min . , Location : Los Angeles California IntroductionLos Angeles is famous for a beautiful coastline , white beaches and a big surfing community , so what better place to ride some waves ? 13 For people who haven ’ t experienced surfing , you can have expert instructors to teach you the fundamental steps of surfing , so you ’ ll be standing on the board immediately ! Safety and fun are very important things in all lessons , but they also take the next stage and teach their students to see the ocean with a surfer ’ s eye in order for you to surf safely with confidence and enjoy wave surfing . Departure and Return Schedule - Departure Dates : Daily – 11 June , 2011 to 30 June , 2011 14 - Departure Point : Lesson are held at Queen Avenue , Los Angeles Beach , California - Departure Time : 14 Departure time is reliant on ocean and tide conditions , but is normally around 10 : 00 a . m . Accurate time to be confirmed upon reconfirmation 48 hours prior to lesson . - Hotel Pickup : We don ’ t provide this service . 15 Additional Inclusions : - Surfboard Rental - Wetsuit Rental - Private Surfing Lesson - Lunch Costs Exclusions : - Parking Fees - Gratuities ( Optional ) 13 . Who would be most interested in this advertisement ? ( A ) Residents in Los Angeles ( B ) A member of the professional surfing community in Los Angeles ( C ) Instructors teaching surf - riding to beginners ( D ) People who have never surfed in the sea 14 . When might be possible for students to take the lesson ? ( A ) At 11 : 30 a . m . on July 20 , 2011 ( B ) At 9 : 00 a . m . on June 20 , 2011 ( C ) At 11 : 00 a . m . on July 1 , 2011 ( D ) At 11 : 10 a . m . on June 15 , 2011 15 . Which of the following is true of this private surfing lesson ? ( A ) Students can surf by themselves without instructor ’ s help in 30 minutes . ( B ) KSH is the most well - known surfing school in California . ( C ) Students don ’ t need to prepare wetsuit . ( D ) This lesson must be booked at least 72 hours in advance . Questions 16 - 20 refer to the following letter and reply . 3410 Northcliffe St . Ottawa , ONP 5 J 3 X 3 January 23 , 2011 Westjet AirlinesCustomer Relations Department 7000 Holland Blvd , Netwark , NJ 15062 To whom it may concern : I am writing to complain about my awful experience I had recently with your airline . 16 On January 2 , I took Westjet Airlines flight BA 014 from Ottawa to Detroit , where I was suppose supposed to connect to flight BA 033 to Shanghai at 12 : 00 , arriving at 19 : 30 on January 3 . However , due to snowy weather conditions , BA 014 ’ s departure was delayed by over an hour and I missed my connection . As your company did not have any other flights to Shanghai on that day , 16 I was forced to wait 24 hours for the next flight , BA 034 , and consequently arrived at my destination a day later than originally scheduled . I recognize that your company cannot control the weather . 17 However , I never once received a word of apology from any of your staff , and , furthermore , no one was able to tell me where my luggage was during the entire 24 - hour wait . As you can imagine , this was a tremendous inconvenience . 18 As a result of the incident I also missed a day of work , for which I was not paid . In light of this , and considering the incompetence and lack of basic courtesy of your staff , I have attached a notice from the accounting department of my company — please send me a check in the amount shown . I am a frequent user of Westjet Airlines , but if this issue is not resolved to my satisfaction , I will take my business elsewhere . Yours sincerely , Danny Wood Westjet AirlinesCustomer Relations Department 7000 Holland Blvd , Netwark , NJ 15062 Dear Mr . Wood , Your letter has been well received . I would like to apologize on behalf of Westjet Airlines for the inconvenience you experienced . 19 Unfortunately , the policy does not allow us to compensate passengers for financial costs incurred in the case of incidents beyond our control , such as adverse weather . ( For further details , please visit our web site at www . westjet . com . ) 20 We can , however , offer you free upgrades to first class on your next two flights with our airline . If you present one of the enclosed vouchers upon checking in , your seat will be upgraded ( subject to the conditions on the back of the voucher ) . I hope that this will prove satisfactory and that we will be able to serve your travel needs again in the future . Please don ’ t hesitate to contact us if you require further assistance . Sincerely , Nil EvansClient Liaison Officer 16 . When did Mr . Wood arrive at his final destination ? ( A ) January 2 ( B ) January 3 ( C ) January 4 ( D ) January 5 17 . What is one of the customer ’ s complaints ? ( A ) The airline employees were unfriendly . ( B ) He arrived in Shanghai an hour late . ( C ) He was given incorrect flight information . ( D ) One of his bags was never found . 18 . What does Mr . Wood request that Westjet Air do ? ( A ) Compensate him for the unpaid amount ( B ) Locate his missing luggage ( C ) Make an official apology ( D ) Offer him a free flight 19 . What can be found on Westjet ’ s Web site ? ( A ) Weather updates ( B ) Ticket prices ( C ) Upgrade vouchers ( D ) Company regulations 20 . What is included with Mr . Evans ’ letter ? ( A ) A customer survey ( B ) An accounting form ( C ) First - class passes ( D ) A reimbursement check from TOEIC Vocabulary handout P . 2 1 . To expedite your shipment , fill out the form completely . 2 . The newly synchronized traffic light system is intended to alleviate traffic congestion that has been frustrating many urban commuters . 3 . I will be sure to share your e - mail with Suzanne and ensure she receives the proper recognition for a job well done . 4 . I was also glad to hear your trip to Zambia and South Africa was productive and enjoyable . 5 . I ’ m sure you will have many memories to cherish . 6 . For people who haven ’ t experienced surfing , you can have expert instructors to teach you the fundamental steps of surfing , so you ’ ll be standing on the board immediately ! 7 . Departure time is reliant on ocean and tide conditions , but is normally around 10 : 00 a . m . 8 . Accurate time to be confirmed upon reconfirmation 48 hours prior to lesson . 9 . As you can imagine , this was a tremendous inconvenience . 10 . In light of this , and considering the incompetence and lack of basic courtesy of your staff , I have attached a notice from the accounting department of my company – please send me a check in the amount shown . 11 . I am a frequent user of Westjet Airlines , but if this issue is not resolved to my satisfaction , I will take my business elsewhere . 12 . Unfortunately , the policy does not allow us to compensate passengers for financial costs incurred in the case of incidents beyond our control , such as adverse weather . 13 . If you present one of the enclosed vouchers upon checking in , your seat will be upgraded .