After hours upon hours of fussing I found a solution . Going to go ahead and post it here for other people who might be having this issue and for my own future reference . I went and ran the compatibility troubleshooter , and in the middle of that , Origin came up with a window asking me to update . I updated and boom now it works . Hope this helps anyone else having this issue ! <| sep |> In addition to what the other dude replied , apparently cardboard is a comfortable surface for the cats clawspaws to be on . Most surfaces around the house are either too hard on the cat ' s pawsclaws like the tiles in the picture or too softlike a rug or a couch which makes the claws edge to get stuckdrag in the fabric . Cardboard in terms of properties is the closest to what would be comfortable for the car to be on in nature . I ' ve also read that they like the smell too .