Thanks for the reply . I can easily admit that I make mistakes . Do so on a daily basis . My problem is that I work for a very very very large corporation , have never been in behavioral trouble by any means and just want someone to cut me a break to keep me out of attendance trouble at work and to be able to provide a little better for my family . As far as who I should be addressing I have been told by my HR rep that it is the doing of the third party FMLA Short Term Group who I just found out was third party considering they answer the phone as my company name and send all forms with my company letterhead . And surprise I am told by the FMLA group that they are just following the procedural rules made by my company , As far as short term disability I am also enrolled in that as well . I was learning the extent of all of this at once and with the help of our on site nurse she suggested I filled out and applied for both which I was approved . All through the same third party company yet all completely different rules and regulations , different departments etc . When I had the first nerve block put in I was put off for two days , was paid for it , and there was no calling in to someone within 24 hours etc . I should also add the I work in a Union Shop although currently I wouldnt call it the strongest Union going . With your response it leads more questions to me as to where and who to emailcall etc to see how far I can go with this . Im on my third day now of being told a higher up would call back but that MR supervisor would probably just tell me the same things Ive been told by everyone who has told me how much they understand where I am coming from and will send me up the ladder . For just a little more information my company is around a building of 400 union members and im not sure exactly how many salaried , engineer etc . But the company is a worldwide top tier which is why I ask the info as to how far to go . Im going to provide some more info related to a questionpost lower down in case you are interested as I am trying to be as open as possible . Thank you so much for your time .