No ! My son is also named Bort . <| sep |> I have this problem within my own workplace . We are a remote location for a hospital and for now helping out with their confirmation calls for a certain department . Someone from their office emailed me asking what time I confirmed an appointment for . There are two appointments scheduled in a row so we always confirm for the first time . Idiot Hi just wondering what time you confirmed this appointment for . We figured out this person doesn ' t need to come in for the first appointment . Me I would ' ve confirmed it for the first time scheduled . Idiot Aw crud , ok I will call and tell them they don ' t need to come in for the first one . It just blows my mind how people can be so dense .