I ' ve been getting an awful lot of these calls lately and they all sound like scammers since they hang up if I ask for any useful information that would help me sue the shit out of them , of course . I started messing with them , playing dumb , etc . I got one to about ten minutes before I couldn ' t hold back anymore and said , This is important I know you ' re a scammer and I have been deliberately wasting your time so that you ' re not calling someone who doesn ' t know better . He told me to fuck myself and hung up <| sep |> The one now is most likely newer than the one that died . Dead one came with the house and current one was bought a year ago when I was in an apartment . What seems weird is that it seems to cook faster than the instructions even . Instructions say 530630 for 1200 watt . If I were to go by online microwave calculators , it would have me heating it for over 6 minutes in the 900 watt one , which would destroy the pie . If it were a matter of it not being as good as new , I ' d assume it ' d have less power , not more . but IANAE .