Ah the old slippery slope ' i cant back up my statement ' non argument . Complete with a condescending ' ive run out of ideas ' smiley face . And demolitions and berzerker already have automatic guns M 16 , Nailgun . As did Firebug in KF 1 and its spinoff mac 10 , dual mac 10 . Simultaneously the support has the AA 12 which cycles incredibly quickly and kf 2 makes the spread on it tight enough to put it on par with any of the selective fire rifles in the game in terms of accuracy and speed . And let ' s not even go into the mechanics of the M 14 or dual pistols on the sharpshooter in kf 1 or kf 2 . All you ' re doing is proving me right that KF is a game about overlap . <| sep |> You mean you couldn ' t care less <| sep |> Honestly profit is relatively easy , we have some great staple products that just sell themselves , so our goal really is to make sure the customer is satisfied as often as possible . Of course there are limits to that , but we have no issues offering to take the product back for a full refund if we can ' t fix the issue , etc . Customer satisfaction is good marketing by itself anyways with Amazon being so reliant on reviews . It just kinda works for us . We ' re all generalists at Plugable . We have our areas of expertise of course , but we all do a little bit of everything . Our founder is known to still help customers on occasion . I ' m currently working closely with Intel on our new Thunderbolt 3 products . These keyboards were my fun side project . I ' ve found working closely on product designs that I have a much greater ability to help troubleshoot problems with customers . There are issues we will run into that only an engineer would be able to understand and resolve that an average tier 1 or 2 support agent would be completely in the dark about . We market a lot differently than most companies . We tend to focus on tech specs first and stereotypical marketing jargon last . And again we ' re not really trying to hide anything , but most companies won ' t tell you who their OEMODM is . Most big name companies still don ' t make their own stuff . Take Dell for example , many of their systems are made by Quanta but they ' ll never openly admit it if a customer asks . Sometimes it ' s more about not tipping off your competitors to who you ' re sourcing from and what price you ' ve negotiated .