I don ' t think the owners are . Troy hired some government employees that were involved as consultants or trainers or something a few years ago , probably with the idea that it would open the door to larger sales to law enforcement . Every time Troy pops up most of us get the facts wrong , and the comments are a shitshow . <| sep |> We found clicker training REALLY helped our puppy . We would say where ' s your crate ? Until he ' d start climbing in and then clicktreatjust so he ' d start voluntarily going in . Our goal was to make the crate funnot a place he was forced to go . We also had a crier the first few nights . He was very sensitive to the cold . I put a couple old blankets in there and he instantly stopped . I felt terrible because he must ' ve just been really uncomfortable at night . He got used to it and now will tromp off to his crate and lay down on his own .