Call drops cannot be completely eradicated , says Telecom Minister Manoj Sinha The Indian Express A fine of Rs 1 . 64 crore was imposed on Reliance Communications for 2 G networks , Rs 89 lakh on Tata Teleservices , Rs 84 lakh on Vodafone , Rs 13 . 5 lakh on Telenor , Rs 3 lakh on Sistema Shyam and Rs 1 . 5 lakh on MTNL . Highest penalty has been levied on telecom operator Aircel for poor 2 G Rs 3 crore and 3 G service quality Rs 1 . 56 crore followed by staterun telecom firm BSNL for poor 2 G Rs 2 . 27 crore and 3 G Rs 70 lakh networks . As per the data shared by the minister , Trai imposed penalty of around Rs 11 . 8 crore on telecom operators for failing to meet minimum service quality benchmark and recovered Rs 10 . 42 crore out of it . The dropping of calls in wireless network cannot be completely eradicated as it is a worldwide phenomenon and happens in every wireless network due to various reasons including poor radio coverage , radio interference , loading of available spectrum , change in pattern of traffic , shutdown of sites due to power failures etc , Telecom Minister Manoj Sinha informed the Rajya Sabha on Friday . In 3 G category , regulator imposed penalty of Rs 2 . 5 lakh on Vodafone too for poor quality of service .