This sort of happens to me , I bought Fifa points in an actual store . For PlayStation And when i tried to redeem nothing happened , so I contacted ea as you do and the guy said to call the support line . So I called them up and they said it ' ll take like 72 hrs to actually check it as I didn ' t buy the points through the actual PlayStation store . I checked Fifa the next day and they had already put the points into my account . Idk if that helps but good luck and keep trying <| sep |> With LIFX you just need the bulbs . They connect to your WiFi router , no special hub needed . Hue requires the hub , but also supports Apple HomeKitSiri which LIFX doesn ' t support . If you want to go Hue they have a starter 3 pack that includes a hub . LIFX you can start with 1 bulb and build from there , though I recommend at least 4 bulbs for the best effects .