They have a policy that everyone in the company has to be available to work all stores in the city as well as head office , and they make sure to schedule each employee to have at least two shifts per month out of their base store , because ? . They considered it a huge disloyalty to the company to question this policy . I often had to commute two hours for shifts when normally I had my life set up for a 20 minute train ride . So there ' s a very good chance that the person packing your orders is a salesperson that has had to shlep out to the shitty , scary part of Vancouver on the bus for a couple of hours and has never done shipping in their life . I once had to go to head office when we were having a snow storm and the transit was all delayed and spend an overtime shift packing all of the merchandise for a new store opening . That was a fun , fun day .