I am Turkish , but I was born in GermanySay hello to for me . Wish we have your excellent footballing culture and skills . <| sep |> yeah its basically needing talent in a sales position vs a simple support job <| sep |> Thanks , I was so happy with the price , then the store tried to absolutely fleece me with the shipping <| sep |> Please note I am getting my information from 1954096 k e y b o a r d m ouseworkingsonyvaiolaptop . html . The problem was as suspected , driver issues . With Sony Vaios they have an assist button . You power down the computer then hit the Assist button which will start up Sony ' s rescue software , and allows you to enter the bios and other recovery features before running into windows . I did a refresh so not to lose any files for my client and the computer works great . I did noticed one of the apps deleted happened to be avast and I have heard that after installing avast for one user that the problem was created . So my two theories were either A . Bad windows update or B . avast didn ' t like his computer . The computers onboard keyboard and touchpad as well as externals work perfect now . TLDR Driver Issue , turn the computer off press the assist button starting Sony ' s rescue software , allowing you to enter the bios and other recovery features . Hope this helps and best of luck !