You ' ll have to call into Telus client care regardless . Corporate stores don ' t get access to any of that system . Unlock fee should be . $ 80 if memory serves correctly while still on contract , $ 50 if off contract . Please note , it ' s been 3 or 4 months since I stopped working for Telus , I could be totally off on the dollar amount . It will be on your copy of your contract however , likely on the second page . Best bet is to see if client care can make any kind of deal that way , if they can ' t just politely ask to be passed up the chain or to loyalty . My experience from both sides is to remain courteous and collected at all times with that team . <| sep |> Yeah he doesn ' t need it , but I think it would benefit from him , he ' s a great personality and I think he ' d be good for the others to learn from .