Have one too . Support is probably overwhelmed with cases because it takes more than a week or two to get responses . Thinking about cancelling my Kickstarter order for a Pebble Time 2 later today . Pebble really needs to learn that every serious company should have continuous communication with its customers . <| sep |> I actually like the response . It shows that you are willing to try to make the customer happy , even if it ' s completely their fault , and you ' ll take the time to educate them . Even if the complaint was valid I think seeing a response like this from a seller would reassure a buyer that you are on the upandup . Just my 2 cents as a buyer <| sep |> So instead a half dozen Midwest states dictate to the much larger coastal areas ? It makes no sense whatsoever . Why should 39 million californias not have our principles stood for equally to Wyoming or Ohio ?