Hey hear that . I was serving in the army under mandatory service so I wasn ' t able to play eve . When I got back I wanted to resume playing but I found out that I couldn ' t log in , nor reset my password . The email attached to my account was changed . Long story short , I was hacked . I submitted a ticket asking for help and providing all the necessary personal details to prove that I am the owner of the account . No response . I submitted a second ticket repeating the procedure and notifying of the first ticket . No response . Today I submitted a third ticket asking for help again . CCP Support seems to ignore me and I don ' t understand why . Perhaps they are occupied with that Ascension patch . I don ' t know . What I do know is that 3 tickets within 2 weeks for a single hacked account issue is both ridiculous and infuriating .