What have we done , Maggie , what have we done ? What have we done to England ? Should we shout , should we scream What happened to the post war dream ? Oh , Maggie , Maggie , what have we done ? <| sep |> Are our rates higher than everyone else ' s ? The last thing any council member wants to do is raise rates . Higher utility rates not getting reelected . Talk to the people managing the utility and I ' d be willing to bet that they ' d complain about utility rates being too low . You pay for what you use . The utilities primary obligation is to run an efficient system and help keep the city ' s bills paid , not keep your bill artificially low . COA ' s problem isn ' t greed or graft , it ' s that it has been too slow to upgrade its meters and meter reading infrastructure . If anything you are being under billed due to old , inefficient meters . The city recently received an $ 80 mil grant from the state to upgrade to AMI and build out distribution leak detection , that will help but it ' ll take several years for it to happen .