Contact support , They are typically nice about it if you still have access to your email some form of verification other than your birth date <| sep |> Probably bag of chips instead of packet of chips . <| sep |> Do open relationships make sense in any way ? Experiences ? <| sep |> My boy is also Shep . There was a dog called Shep on a children ' s programme in my country in the 80 s , so I get that ' s a dogs name a lotNo . it ' s not . Shep is a beardie . <| sep |> I think once the love has been pushed out , it is really hard to replace it . And you broke a lot of trust . If I were here , I doubt I would accept any promises from you , honestly . My instinct says this is over , that there is just too much water under the bridge for her to forgive , trust , and work on rebuilding . I suppose you could make a gameplan , a checklist , call the therapists , and really try . But she has every right to say no , that isn ' t what she wants .