I also read your comment <| sep |> Being a big guy . <| sep |> My Fixer in Anarchy Online , probably the only class I ever truly enjoyed playing in any MMO . I was capable in nearly every aspect of the game , it was the first character I farmed heavily with and holds a majority of my good memories from an MMO , along with my Enforcer . My Enforcer was always a protector of the weak type , I often would help out lowbie groups and run dungeons back when i got sick of XP loss and just wanted to play low end stuff without the stress . <| sep |> It ' s probably staged . Probably a story line made up by his staff writers . <| sep |> Skip the turkey , I ' ll just have pie <| sep |> Often people feel intimidated by the idea of sending a letter thinking its too drastic . You must absolutely give them a fair measure of time to react but You ' ve done that clearly so now the letter as Iheart mentions is your next move . In that letter you have to include details and as accurately as possible . Describe the damage itself and include how it inconveniences you ex '' I have to shower with a hole above my head '' Mention the date you first called . Who you spoke with . The when and how of everything . Not even responding to your calls is unacceptable . You ' re getting dicked around ! ! So you stand up for yourself . Its not a declaration of war . This is Bullshit and you ' re just not going to stand for it . The letter that you send will have to be registered keep the receipt . On the Canada post site you , with your tracking code , you will see exactly when it was received and by who . The beauty of this is that the letter triggers a legal mechanism . They have a set , fixed amount of time to do the repairs . The letter does another thing , it buys you respect . It shows that you were pushed to the point of doing this .