You mean the most circlejerk song ? <| sep |> God AP is a shitshow . Mine wasn ' t as important as a passport but had an issue with them a while ago . Order an item , few days later get an email saying it ' d been delivered . Get home , it ' s not at my house , no card left in the mailbox . Ask post office , nothing . Call AP . They tell me it ' s been delivered via ' Safe Drop ' which apparently means the postie can leave it somewhere at the property if they deem it safe , even if you haven ' t approved itsignature required . Search everywhere , ask my neigbours , still nothing . Call AP . Customer service assistant says the postie has taken a picture of where they left it . Can ' t send it to me , but they describe it . ' Blue letterbox ' not my house . CSA says we can launch an investigation that will take up to 10 days before I hear back . 14 days later , no call . Call AP again . Quote investigation number . ' Oh it says here that case has been closed . The postie says it was safe dropped on your porch '. Tell them I don ' t have a porch , and I already know it wasn ' t dropped at my house . Relaunch investigation . 10 days later , still no call . Call AP again . They tell me that they heard back several days earlier that the postie admitted fault and had taken it to the wrong address . Then they tell me he ' ll go back to that address and leave a card for them saying to take my item to the post office . HAHA . Luckily the company I bought the item from agreed to send me out a new item and deal with AP themselves . For fucks sake !