I dont get why ppl downvoted him to depths but he is right . Such a cheap excuse wont and shouldnt work in businnes world . Im not mad at ncsoft we buy their products . So basically they have to offer us what we pay for . But again , im not mad at them . On internet things like thisconnection problems , ddos happen . For example you went to a restourant and ordered a meal , and lets assume you got foodpoisoned . Then they told you they bought ingridents from x company they didnt know if the food was stale or rotten . Then what will you be totally okay with that and be like ' fine bruh , shit happens , its their fault '. Or will you hold the restaurant responsible . I think that is what he meant here and i also think he is right . I apreciate what ncsoft is doing but lets be realistic here .