So you ' re saying support can only do and say what they are allowed to and that the actual decisions you are praising them for are made by other folks ? <| sep |> i literally just did . should i try to cancel the order after the fact , is it that bad of a situation ? <| sep |> Nah . Doing that gets much less of a response . <| sep |> but for a lot of people it isn ' t their cup of tea . And it all ends ups on everyones front page . Everyone loses . <| sep |> In context to the post we are both responding too . Meta is being used in the exact context which i am describing . You are correct to the formal definition of meta but like bae it as changed meaning by common consensus . If you look up what does someone mean by meta you will find this to be the case as literally every league of legends or video game will claim this to be the definition . The English language changes every day , the word originally meant is simply not important in this context .