If you never got a response , it probably went to your spam box . When a ticket closes you should have gotten an email , and if you never got the email you can see the response on the Battle . net website under your tickets . If you don ' t even see the ticket in your ticket history , odds are something borked and the ticket never got entered in the first place . <| sep |> this first , a lot of the other guides will make way more sense Or just look up a word rhere if you don ' t know what it means <| sep |> Completely dumbass question why not remake the code from scratch , eventually the original code won ' t be able to handle all future content so might as well save time and money and rebuild everything from the ground up .