4 . 7553 개 리뷰 에 대한 평점 
 J . Chancel 
 Hotel , staff , food , view and hot springs : Everything was perfect . 
 Our stay at this hotel was wonderful . I could not fault anything at Kukuna from the service of the staff to the size and quality of the terrace suite , everything was perfect . Unfortunately during our 1 night stay we were unable to see Mt Fuji due to the weather however , we could appreciate that the view would be spectacular . We will not hesitate to return to this hotel and would easily recommend it to all other travelers . 
 Everyone was extremely friendly . The service was excellent . Are room and the view was beautiful and peaceful . The best thing was they were very accommodating to our soy allergy . The staff in the dining hall was very helpful and made us special meals so we could avoid soy . I was very impressed with this level of service and care . We didn ' t get sick from the allergy once , which can be hard to do . 
 ghindsy 
 Kukuna is probably one of , if not the best hotel I ' ve stayed in . Online it was advertised as a 3 - star hotel , but in reality it was much more akin to a 5 - star experience . The food , especially dinner was of the highest quality . Our private Onsen was fantastic and the view of Fuji from the room was phenomenal . Would stay here again in a heartbeat . 
 We stayed at Kukuna on our last night in Japan before flying home and it was a lovely way to finish off our trip . We made sure we had one of the suites with the private bath and honestly it was like we were on our honeymoon . The views from the balcony of Mt Fuji was incredible and we spent as much time as we could soaking up the view in the hot water . The room was delightful . Service was spectacular . We speak very little Japanese , but we were able to communicate easily as the staff were so welcoming . The food was good , but I would ' ve preferred a traditional Japanese dinner as an option . 
 Great and enjoyable experience at Kukuna . Service was great and food was extremely good . Would definitely come back again the next time . 
 We are from Thailand and we love it here , at Kukuna ! I gave my heart to you . Your room , service , food , view and etc are incredible ! Thank you so much such for the great time 💖 
 Excellent service . Great amenities . EVERYTHING is clean ! Great in house restaurant . Gorgeous views . Highly recommend for special occasions . 
 Good Hotel , Friendly staff , Good food , Good location . 
 They have a shuttle bus service to bring us to see light up when there is an event .