I disagree with your title . They DO know more . It ' s kind of their job . They play this game over and over and craft theories , try to create new combos and strats . They know very well , what a hero is good for and they will figure out stuff faster than the normal player . I think the overreaction comes from these harsh and way too fast balance changes . There is not much time to let a current major balance patch settle and build stuff around it . They stick to previously working setups and figure stuff out in the background . But because of the frequency of making and breaking heroes , there seems to be this oh they brokechanged the overall balancing again . Let ' s just stick to the unchanged and known stuff atmosphere . I really don ' t like it myself tbh . Blizzard really needs to tone down their balancing . like change stuff in 15 % increments and see where the sweet spot is . not those huge 25 % swings they do with certain heroes .