update th apr get pathetic mail customer care paid due negligence plan done wrongly airtel airtel refund request gone wrong donot recharge appwebsite not want lose hardearned money mail customer care sorry not received right benefit seems issue operatoraTMs end unfortunately benefit applied specific recharge decided operator hence beyond control paid full tt th april not recharged till today kept asking check operator operator confirmed internet pack done instead full tt also saying may plan changed cannot help bad customer care no accountability whatsoever cannot handle single recharge properly even neither rectified refund done pathetic service