app suddenly stopped unable login entering mobile number asking otpa message come otp autofilled welcome page come repeatedly happening tried uninstall reinstall raised ticket support desk no response kindly assist contacted customer care informed account blocked verification would activated submit kyc question would need verify completed formality registration already transacting pay also blocked without prior intimationi told software randomly selects account block would activated kyc done hung call saying unfair told customer care continue phonepay better wallet give good customer support not block user account suddenly without prior intimation