yesterday replied complaint till no response mail detail thank writing understand not received benefit recharge regret inconvenience caused per record status rechargebill payment transaction id fcvi process operator end might take hour final status update used promo code transaction benefit automatically processed recharge successful unlikely event recharge unsuccessful amount transferred balancesource account request wait till mentioned timeframe final recharge status appreciate patience cooperation happy freecharging customer success team reach u case query case not hear within hour ticket no shall stand closed end