Hello . I bought a China dress in your shop this morning .
neutral
user
Yes ?
neutral
assistant
I bought it one size up by mistake .
neutral
user
Oh , did you ?
neutral
assistant
I wonder if you can change it to one size down .
neutral
user
Yes , of course.Will you come with the receipt ?
neutral
assistant
Then I'll come to your place later in the evening , and how late is your shop open ?
neutral
user
Until 8 o'clock , ma'am . We are looking forward to seeing you .
happiness
assistant