I'm sorry , ladies . Mr . Smith's viewing is over . It ended an hour ago .
neutral
user
But we just drove across town . Can't we just go in to see him one last ...
sadness
assistant
I'm afraid not . But at tomorrow's funeral , the family requested an open casket service .
neutral
user
This is all too fast . He's my best friend , and now he's gone .
sadness
assistant
I'm sorry . I know it must have come as a great shock .
neutral
user
The viewing was for saying goodbye , and I didn't even get that .
sadness
assistant