Has the train come yet ?
neutral
user
No , I ‘ Ve been waiting for ages .
neutral
assistant
It ’ s so unreliable . I ’ Ve been late for my meetings all this week .
neutral
user
Yes , me too . I think I ’ Ve lost some important clients recently because of this train !
anger
assistant
Yes , my customers have started to complain too !
neutral
user
Oh look ! Here it comes now !
neutral
assistant