Could I see the manager please ? I have a complaint to make .
neutral
user
Yes , I ’ m the manager here . What can I do for you , Madam ?
neutral
assistant
Did you have the room checked before we move in ?
neutral
user
Which room are you in ?
neutral
assistant
1808 . The toilet doesn ’ t work properly , the water doesn ’ t run in the shower .
neutral
user
I ’ m awfully sorry to hear that . I ’ ll turn to it right away .
neutral
assistant