How may I help you ?
neutral
user
I need to return these books .
neutral
assistant
Give them here .
neutral
user
Here they are .
neutral
assistant
It appears these books are two weeks late .
neutral
user
I forgot they were due .
neutral
assistant
You do realize you are going to have to pay late fees , right ?
neutral
user
How much is the late fee ?
neutral
assistant
The late fee is 25 cents a day .
neutral
user
So I have to pay 25 cents for each day the books are late ?
surprise
assistant
It ’ s 25 cents for each book .
neutral
user
That ’ s a lot of money .
sadness
assistant