How may I help you ?
neutral
user
I need to check these books out .
neutral
assistant
Do you have your library card ?
neutral
user
Here it is .
neutral
assistant
It appears that you have late fees .
neutral
user
Really ?
surprise
assistant
Yes , really .
neutral
user
How much do I owe ?
neutral
assistant
You owe $ 24.50 in late fees .
neutral
user
I don ’ t have that much today .
neutral
assistant
I ’ m sorry , but until you pay it , you won ’ t be able to check out any more books .
neutral
user
I ’ ll pay it as soon as possible .
neutral
assistant