May I help you ?
neutral
user
I can ’ t find the book I want .
neutral
assistant
Why don ’ t you try looking at the database ?
neutral
user
I checked it already .
neutral
assistant
Do we have it available ?
neutral
user
It wasn ’ t there .
neutral
assistant
I guess it is lost .
neutral
user
Will you be getting another copy ?
neutral
assistant
Yes , we will .
neutral
user
Could you reserve a copy for me ?
neutral
assistant
I can do that .
neutral
user
That ’ s great . Thanks a lot .
happiness
assistant