What colour is her hair ?
neutral
user
Oh , blonde , she's very blonde ... quite short hair ...
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assistant
What , curly ?
neutral
user
No , not at all . Very straight . Her hair comes down like this ... just over the ears .
neutral
assistant
Does she wear glasses ?
neutral
user
No ... no . I think you're thinking of someone else .
neutral
assistant
No . I'm sure I know her .
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user
Er ... what else can I tell you ? Er ... she's got ... er a ... round face , a very round face , and a very big mouth , sort of wide mouth , when she laughs , her face is all mouth .
neutral
assistant