Excuse me , sir . Could you spare a minute ?
neutral
user
Uh , yes .
neutral
assistant
Do you go to work by train every day .
neutral
user
Yes . I commute five days a week by train .
neutral
assistant
And would you mind telling us what you think of the rail service ?
neutral
user
It ’ s really very good .
neutral
assistant
Why do you say that ?
neutral
user
Well , trains are frequent and come on time .
neutral
assistant
Which train do you catch in the evening ?
neutral
user
I usually take the five thirty home .
neutral
assistant
And can you get a seat ?
neutral
user
No , I usually have to stand .
neutral
assistant
Would you agree that the service is fast ?
neutral
user
Yes , it ’ s reasonably fast but it certainly isn ’ t cheap . Fares have gone up 25 present .
neutral
assistant