How may I help you ?
neutral
user
I couldn ’ t find the book I was looking for .
neutral
assistant
Have you checked the database ?
neutral
user
I checked .
neutral
assistant
Was it on the shelf ?
neutral
user
It should have been , but it wasn ’ t .
neutral
assistant
Maybe someone took it .
neutral
user
Will you be getting another copy anytime soon ?
neutral
assistant
I ’ m sure we will .
neutral
user
Would you be able to reserve it for me ?
neutral
assistant
I sure will .
neutral
user
Thank you very much .
happiness
assistant