Adam , I'm sorry !
neutral
user
But where have you been , Alice ? You're over an hour late .
anger
assistant
Yes , but I couldn't help it . I was late getting off work for a start , and then I missed the bus . The bus I did catch got caught in a traffic jam . It was one thing after another .
neutral
user
But why were you getting off work so late ? The office close at six , doesn't it ?
anger
assistant
Yes , but there's a rush on at the moment , and my boss asked me to do some urgent letters .
neutral
user
But didn't you tell him you had an appointment ?
anger
assistant
Well , no . I thought I'd finish in about five minutes , and I didn't want to be difficult about just a few minutes . If it hadn't been for missing the bus and the traffic , I wouldn't have been so late . I'm sorry .
neutral
user
Well , you're here . And that's the main thing .
happiness
assistant