Hello , room service . Can I help you ?
neutral
user
I ordered dinner about forty minutes ago . It hasn ’ t been delivery yet .
neutral
assistant
We are sorry for the delay , ma ’ am . Could you hold the line , please ? I ’ ll check your order .
neutral
user
Okay .
neutral
assistant
Your order is ready . It ’ s on the way to your room . We ’ re very sorry to have you waiting , Ma ’ am .
neutral
user
That ’ s okay .
neutral
assistant