Good morning , and welcome to our bank . What can I do for you today ?
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user
I need some advice about my fixed deposits .
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assistant
What seems to be the problem ?
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user
No , no problem . It's just that one of them is due and I'm not sure how to deal with it .
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assistant
I see . Well , you have two choices ; you can renew it or redeem it . Which would you prefer ?
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user
Mmmm ... well , I am happy with your service so far , so I'd like to renew it , please .
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assistant
Not a problem . But may I just inform you that we have introduced a new service called Account Renewing upon Maturity ?
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user
Yes ...
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assistant
You see , that means when anything is up for renewal , we do it automatically and you don't have to physically come here to sort it out . All you need to do is sign here and we'll set it all up for you .
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user
That's just perfect for me . I live pretty far from the centre and it can be a chore getting in .
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assistant