Welcome . How can we be of service today ?
neutral
user
Hello . My aunt in the US has sent me $ 500 . She sent it yesterday , using the standard service . It's my birthday today , you see .
happiness
assistant
Well , happy birthday . If it was sent yesterday using the usual service , it should be here already . You do have an account with us , right ?
neutral
user
Yes . Here's my card . Do you need my ID ?
neutral
assistant
Please . Just to double check all the details .
neutral
user
There you go .
neutral
assistant