Hi , I'd like to return this radio .
neutral
user
All right . Do you have the receipt ?
neutral
assistant
Here it is .
neutral
user
May I ask why you're returning the radio ?
neutral
assistant
It does not work very well .
neutral
user
Would you like to exchange it ?
neutral
assistant
No . I'd just like a refund .
neutral
user
Certainly . This will take only a few seconds .
neutral
assistant