What ’ s the matter , dear ?
neutral
user
Something awful happened . We went to the Portobello Road , and someone stole my handbag .
sadness
assistant
Oh , dear . Did you lose a lot of money ?
neutral
user
No . Only a few pounds . But my passport was in the bag . That ’ what I ’ m really worry about .
sadness
assistant
You must tell the embassy about it . And I think they ’ ll issue you with a new one .
neutral
user
I ’ d better go tomorrow .
neutral
assistant