Good afternoon.madam.How can I help you ?
neutral
user
Someone has stolen my cell phone .
neutral
assistant
I am sorry to hear that.Would you mind coming with me to my office and tell me what exactly happened there ?
neutral
user
OK . I left my cell phone in my room this morning before I want out.When I come back it was gone . I have looked every where in my room and I can't find it .
neutral
assistant