When can I get high speed internet installed ?
neutral
user
You're going to have to make an appointment .
neutral
assistant
Can I make one right now ?
neutral
user
When would you like the installation to be done ?
neutral
assistant
I'm off this Friday .
neutral
user
The only time we can come on Friday is at 3
neutral
assistant
I'm going to need it installed earlier than that .
neutral
user
I'm sorry , but we're booked up on Friday .
sadness
assistant
Is Saturday any better ?
neutral
user
Saturday is perfect . What time would you like ?
happiness
assistant
Is 11
neutral
user
That's perfect . See you on Saturday .
happiness
assistant