We have some quality-control problems . Mr . Zhang . We need to go to the source to work them out .
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user
What problems are you having exactly ?
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assistant
The complaint rate for our new product line is very high , almost eight percent .
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user
That is high .
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assistant
Yes . We keep finding problems when testing the sound boards .
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user
But your promotional materials claim the broads are the least expensive of their types on the market .
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assistant
The least expensive , but still fully functional . And we think that your factory needs to take measures to improve quality-control .
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user
That will involve additional expenses for us , which we will have to pass on to you as a rate hike .
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assistant
I am afraid that is not acceptable . Your contract says that you will deliver a product with a reject rate of less than six percent .
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user
Well . I will tell you what , Mr . Li . I will review the contract and talk with management . Then we will get together and hash this out .
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assistant