R :: Good morning . Room Reservations . May I help you ?
neutral
user
Yes , I ’ d like to reserve a room .
neutral
assistant
R :: Thank you , sir . For which date and how many guests will there be in your party ?
neutral
user
From April 16th to 20th . Just my wife and myself .
neutral
assistant
R :: From April 16th to 20th.And which kind of room would you prefer , sir ?
neutral
user
A Twin , please .
neutral
assistant
Could you hold the line please ? I ’ ll check our room availability . ( After a while ) Thank you for waiting , sir . We have a twin room at US $ 180 per night , will that be all right ?
neutral
user
Ok , I ’ ll take it .
neutral
assistant
Thank you , sir . May I have your name and phone number , please ?
neutral
user
Sure . May name is Aaron Johnson , and my phone number is 3242-5827 .
neutral
assistant
R :: Mr . Aaron Johnson , phone number is 3242-5827 . Excuse me , how do you spell your first name ?
neutral
user
It ’ s double A , R , O , N .
neutral
assistant
Double A , R , O , N . Thank you , Mr . Johnson . May I know your arrival time on April 16th ?
neutral
user
Around 9 p . m .
neutral
assistant
Mr . Johnson , for the unguaranteed reservation , we can only hold the room by 6 p . m . , because it is the peak season now . If you make a guaranteed reservation , we can hold the room overnight . Would you like to make a guaranteed reservation by credit card ?
neutral
user
Fine . Do you accept American Express ?
neutral
assistant
Yes . May I know the number ?
neutral
user
It ’ s 134986
neutral
assistant