Hello , welcome to prise star hotel . How may I do for you ?
neutral
user
Hi , yes , I have a reservation . My secretary called and booked a room a couple of weeks ago , the reservation should be for a double bed , none smoking room .
neutral
assistant
And what name of reservation made under ?
neutral
user
It should be under Steve Johnson .
neutral
assistant
Mmm , let me see , it seems there is no Johnson listed for a room for tonight , is there any other name that you reservation list under ?
neutral
user
No , here is the confirmation number , would that help ? It is 898007 , I had the room booked with a visa cord card .
neutral
assistant