I would like high speed internet installed in my house .
neutral
user
You have to make an appointment before we can come out and install it .
neutral
assistant
I'd like to make an appointment right now .
neutral
user
What day are you available ?
neutral
assistant
I would like to have it done this Friday .
neutral
user
Three o'clock is the only time we can come in .
neutral
assistant
Is it possible for someone to come a little earlier ?
neutral
user
I'm sorry , but that's our only available time .
sadness
assistant
How about Saturday ?
neutral
user
We're completely open on Saturday .
neutral
assistant
Can you come over at 11
neutral
user
That'll be fine .
happiness
assistant