Hi , I have a reservation under the name of Sandals .
neutral
user
Could I see your ID , please , sir ?
neutral
assistant
Of course ! Let me take it out of my wallet .
neutral
user
Thank you , sir . Now , do you have a credit card , sir ?
neutral
assistant
Yes , of course . Is American Express okay ?
neutral
user
I'm sorry , sir . Only VISA or MasterCard .
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assistant
In that case , here's my VISA .
neutral
user
Thank you . Your room number is 507 , queen bed , nonsmoking . Is that agreeable to you , sir ?
neutral
assistant
Yes , I'm easy to please .
neutral
user
Very good . Here is your room key , sir . If you need anything at all , please dial 0 .
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assistant