Hello , reservation desk . Can I help you ?
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user
Yes . I ’ d like to book a duplex suite .
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assistant
What day would you like to reserve the suite for , sir ?
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user
Next Friday .
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assistant
I ’ m sorry , sir . We can ’ t accept reservations for next Friday due to over booking . May I suggest another hotel , sir ?
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user
Oh , thank you very much .
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assistant
Please hold the line . I ’ ll see if there is a duplex suite available on that day . ( a minute later ) Sir ? Holiday Inn is available for your need .
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user
How do I contact them ?
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assistant