I want to change rooms . In fact , I want a refund for tonight !
anger
user
If you tell me the exact problem , I can be more helpful .
neutral
assistant
Cockroaches have declared war on my room !
anger
user
Allow me to apologize . I'll give you another room right now , and a full refund for tonight .
neutral
assistant
Thank you for not asking me to collect the roaches in a jar as evidence .
neutral
user
Sir , only your mother wants to please you more than we do .
neutral
assistant